Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Assessments
References
Timeline
Generic

Kayla Houston

Lewisville,TX

Summary

Patient focused Neurodiagnostic technician dedicated to providing excellent care to patients in a friendly and energetic manner in order to ensure a positive experience with the clinic and contribute to the overall success of the team. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Neurodiagnostic Technologist

Baylor Scott & White Hospital
Plano , TX
05.2022 - Current
  • Assisted in the interpretation of EEG results for neurologists.
  • Maintained and calibrated neurodiagnostic equipment according to manufacturer's specifications.
  • Performed quality control checks on equipment before use.
  • Ensured compliance with organizational policies, procedures, and standards of practice.
  • Supervised subordinate staff, trained new employees, and delegated tasks.
  • Set up video monitoring systems for long-term EEGs as needed.
  • Collected patients' medical information to customize test parameters.
  • Provided patient education about test procedures.
  • Demonstrated proficiency in the use of computerized analysis software programs.
  • Utilized critical thinking skills to solve problems that arose during testing sessions.
  • Monitored patients during EEG testing to ensure safety and comfort.
  • Prepared patients for testing by attaching electrodes according to established protocols.
  • Scheduled and completed many procedures per week in high-volume practice.
  • Assisted with the training of new technologists in all aspects of neurodiagnostics.
  • Collaborated with interdisciplinary team members regarding patient care plans.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Neurodiagnostic Technologist

Medical City Dallas Hospital
Dallas, TX
08.2021 - 05.2022
  • Reviewed completed records with physicians to discuss findings.
  • Assisted in the interpretation of EEG results for neurologists.
  • Collected and documented results and performed calculations to help physicians interpret scans.
  • Maintained and calibrated neurodiagnostic equipment according to manufacturer's specifications.
  • Performed quality control checks on equipment prior to use.
  • Ensured compliance with organizational policies, procedures, and standards of practice.
  • Supervised subordinate staff, trained new employees and delegated tasks.
  • Set up video monitoring systems for long-term EEGs as needed.
  • Summarized technical data to assist physicians in diagnosing brain, sleep and nervous system disorders.
  • Collected patients' medical information to customize test parameters.
  • Participated in research projects related to neurodiagnostic technology as requested.
  • Provided patient education about test procedures.
  • Monitored patient during EEG testing to ensure safety and comfort.
  • Prepared patients for testing by attaching electrodes according to established protocols.
  • Worked with neonates, infants, children, adults and geriatric patients, making patients comfortable, answering questions and monitoring health.
  • Assisted with the training of new technologists in all aspects of neurodiagnostics.
  • Worked effectively in team environments to make the workplace more productive.
  • Completed routine maintenance and repair.

EEG Technician

Omni EEG Lab
Dallas, TX
10.2019 - 08.2021
  • Measured patient body parts, marking locations for electrode placement during diagnostic testing and pre-surgery.
  • Performed quality control checks on equipment before use.
  • Ensured compliance with organizational policies, procedures, and standards of practice.
  • Set up video monitoring systems for long-term EEGs as needed.
  • Summarized technical data to assist physicians in diagnosing brain, sleep, and nervous system disorders.
  • Assisted in the interpretation of EEG results for neurologists.
  • Collected and documented results and performed calculations to help physicians interpret scans.
  • Maintained and calibrated neurodiagnostic equipment according to manufacturer's specifications.

Patient Representative

Care Now
Mansfield, TX
12.2018 - 10.2019
  • Facilitated patient registration, verifying all required documentation was collected and appropriately filed.
  • Updated reference materials with Medicare, Medicaid, and third-party payer requirements, guidelines, policies, and alist of accepted insurance plans.
  • Instructed patients on policies and required actions for appointments and procedures.
  • Ensured compliance with federal, state, and local laws governing medical practices.
  • Assisted patients in scheduling appointments, verifying insurance coverage, and completing paperwork.
  • Conducted follow-up calls to check on the status of discharged patients.
  • Resolved billing discrepancies between insurers and providers.
  • Verifies insurance eligibility for services rendered to ensure accurate billing procedures.
  • Processed patient co-pays, deductibles, and other payments, ensuring accurate financial records.

Medical Assistant

METHODIST FAMILY HEALTH
Dallas, TX
04.2016 - 07.2018
  • Conducted patient interviews to gather health history, vital signs, and information about current medical issues.
  • Ordered medical supplies, maintained inventory logs, and restocked exam rooms when needed.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Inspected equipment to ensure proper working order before use on patients.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Answered phones, scheduled appointments, and managed patient flow while greeting visitors in a professional manner.
  • Administered medications under thephysician's supervision.
  • Explained treatment procedures and physicians' instructions.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Performed basic laboratory tests, such as urinalysis and blood glucose levels, under the direct supervision of a physician or registered nurse.
  • Collected samples from patients for laboratory testing purposes.
  • Handled general office duties to support administrative staff during peak hours.

Medical Assistant

MetroCare Services
Dallas, TX
06.2015 - 04.2016
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under the direct supervision of a physician or registered nurse.
  • Ordered medical supplies, maintained inventory logs, and restocked exam rooms when needed.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Inspected equipment to ensure proper working order before use on patients.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Administered medications under thephysician's supervision.
  • Organized patient charts before each day's clinic sessions began.
  • Scheduled appointments for patients via phone and in person.
  • Organized charts, documents, and supplies to maintain team productivity.
  • Handled general office duties to support administrative staff during peak hours.
  • Maintained accurate medical records through filing, charting, transcription, and data entry into theelectronic health record system.
  • Administered injections, medications, and treatments as directed by the physician.

Patient Sitter

Charlton Methodist Hospital
Dallas, TX
09.2014 - 03.2015
  • Assisted patients with personal hygiene needs such as bathing and toileting.
  • Reported any observed symptoms to nursing staff immediately.
  • Assisted with meal preparation for those unable to feed themselves independently.
  • Informed nurses of any changes in patient condition or behavior.
  • Followed strict infection control protocols while providing care.
  • Performed vital signs checks on patients as directed by thenurse.
  • Greeted, guided, and offered assistance to patients and visitors.
  • Supported nursing staff in day-to-day operations.

Education

Associate - Neurodiagnostic Technology

Concorde Career College-Grand Prairie
Grand Prairie, TX
02.2020

Medical Assisting -

Concorde Career College
Arlington, TX
05.2014

Yvonne A. Ewell Townview Magnet Center -

05.2009

Bachelor of Science - Clinical Operations Management

Collin County Community College

Skills

  • Healthcare software- EPIC, ECLINICALWORKS, NEXT-GEN
  • HIPAA compliance
  • EHR software navigation
  • Adaptability in technology
  • Neurology assessments
  • Multitasking efficiency
  • Equipment calibration
  • Team player mindset
  • Diagnostic report writing
  • Patient care excellence
  • Strong communication skills
  • Long-term monitoring
  • Epilepsy monitoring
  • Interpreting waveforms
  • Insurance verifying
  • Verbal and written communication
  • Customer service
  • Clinical data entry
  • Payment collection
  • Conflict resolution

Certification

  • CMA, 07/01/17, 07/01/18
  • Nationally Registered Certified Medical Assistant (NRCMA)
  • CPR Certification

Personal Information

Work Permit: Authorized to work in the US for any employer

Assessments

  • Attention to Detail, Familiar, 07/01/19
  • Medical Terminology, Proficient, 11/01/20

References

References available upon request.

Timeline

Neurodiagnostic Technologist

Baylor Scott & White Hospital
05.2022 - Current

Neurodiagnostic Technologist

Medical City Dallas Hospital
08.2021 - 05.2022

EEG Technician

Omni EEG Lab
10.2019 - 08.2021

Patient Representative

Care Now
12.2018 - 10.2019

Medical Assistant

METHODIST FAMILY HEALTH
04.2016 - 07.2018

Medical Assistant

MetroCare Services
06.2015 - 04.2016

Patient Sitter

Charlton Methodist Hospital
09.2014 - 03.2015

Associate - Neurodiagnostic Technology

Concorde Career College-Grand Prairie

Medical Assisting -

Concorde Career College

Yvonne A. Ewell Townview Magnet Center -

Bachelor of Science - Clinical Operations Management

Collin County Community College

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Kayla Houston