Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Houston-Farine

San Diego,CA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

5
5
years of professional experience

Work History

Administrative Assistant III

Grossmont College
05.2017 - 06.2019
  • Perform secretarial and clerical duties for assigned administrator and other staff, relieving them of a variety of operational duties
  • Interpret and apply rules and regulations as appropriate
  • Organize and manage the day-to-day activities of an assigned office to assure efficient and effective office operations
  • Run reports, requisitions, work orders, purchase orders, fund transfers and other documents related to assigned functions
  • Greet office visitors; initiate and answer telephone calls; screen and direct calls and visitors to appropriate personnel; take messages as necessary; provide information; receive sort and route mail
  • Assist with arrangement of travel accommodations, conferences and meetings as necessary
  • Prepare and review routine correspondence, records, and other documents for accuracy, completeness and conformance to established rules and regulations
  • Prepare agenda items for meetings as required; take and transcribe minutes and distribute to appropriate personnel; maintain records of meetings as required
  • Establish and maintain a variety of records, logs and files related to assigned functions; obtain and provide information from records and files as requested
  • Order and maintain office supplies; schedule maintenance and repair of equipment
  • Coordinate the duplication and distribution of a variety of materials; distribute forms, applications and related materials
  • Operate a variety of office equipment including computers and peripherals, calculators, copy machines, etc
  • Provide work direction to hourly personnel as assigned
  • Follow district and department policies and procedures
  • Maintain currency of qualifications for area of assignment
  • Perform a variety of duties in support of special events, research and other special projects
  • Coordinate communication between the administrator and staff, students, the public or other district personnel, vendors and other outside organizations; obtain and provide information, coordinate activities and resolve problems
  • Compile information and data for reports and assist in the preparation of reports as required
  • Maintain current budget information; monitor budget expenditures; assist in budget preparations as required
  • Schedule meetings, conferences and appointments for assigned administrator and maintain administrator's calendar
  • Prepare correspondence and memoranda independently or from oral instruction
  • May prepare, maintain, update and revise contract hire letters for full and part-time instructors; evaluate course loads and determine appropriate action as needed
  • Maintain confidentiality of records and information, including information regarding board, district, personnel, student or controversial matters
  • Compose correspondence independently; determine appropriate format and presentation; develop and revise forms
  • May assist in the preparation and record-keeping of unit schedules and hiring of employees; communicate updates and changes to appropriate personnel as required
  • Assist in the preparation of statistical and narrative reports; conduct research as required
  • Develop procedures to expedite transmittal of information and/or facilitate implementation of policies
  • May maintain and update department or functional service area website (i.e., intranet) and bulletin boards (if applicable).

Front Office Coordinator

Express Employment
06.2017 - 10.2017
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Collect patient and client documents and information upon referral.
  • Created and updated records and files to maintain document compliance.
  • Aided colleagues, managers, and customers through regular communication and assistance.


Consultant

Jenny Craig
01.2014 - 08.2014
  • Work with clients to develop personalized weight loss plans. This involves assessing their current situation, setting realistic goals, and creating a roadmap for success.
  • Sales-related tasks; this includes promoting Jenny Craig’s programs, creating new memberships, and offering packages to clients.
  • Customer service centered focus and contributing to making operational improvements within the center.
  • Inventory of products and placing orders as needed.
  • Consultants play an essential role in motivating clients and driving team members to achieve center goals.
  • Data entry related to product orders, weight loss, and other pertinent information to track the progress of clientele.

Education

Certificate - Spanish Language, Grammar and International Business

La Universidad De Salamanca
Salamanca, Salamanca provincia
12.2014

Bachelor's degree - Public Relations

Western Michigan University
Kalamazoo, MI
12.2013

Skills

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Access
  • Adobe Acrobat
  • Workday
  • Public Relations
  • QuickBooks
  • Microsoft Outlook
  • Administrative Experience
  • Research
  • Personal Assistant Experience
  • Clerical Experience
  • Microsoft Powerpoint
  • Event Planning
  • Payroll
  • Social Media Management
  • Marketing
  • Transcription
  • Human Resources
  • Proposal Writing
  • Calendar Management
  • Scheduling
  • Data Entry
  • Filing
  • Spreadsheet Management
  • Minute Taking
  • Letter Preparation
  • Clerical Support
  • Document Control
  • Bookkeeping
  • Appointment Scheduling
  • Meeting Planning
  • Expense Reporting
  • Data Collection

Timeline

Front Office Coordinator

Express Employment
06.2017 - 10.2017

Administrative Assistant III

Grossmont College
05.2017 - 06.2019

Consultant

Jenny Craig
01.2014 - 08.2014

Certificate - Spanish Language, Grammar and International Business

La Universidad De Salamanca

Bachelor's degree - Public Relations

Western Michigan University

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Kayla Houston-Farine