Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Howell

Carrollton,VA

Summary

Motivated second-year student pursuing a bachelor's degree in biochemistry. Demonstrated ability to prioritize tasks, manage time effectively, and adapt to fast-paced, demanding environments. Strong communication abilities, both in speech and writing, acquired through academic projects and customer service roles. Proficient in multitasking and collaborating within team environments. Seeking an internship or entry-level opportunity to gain hands-on experience in the pharmaceutical or chemical industry.

Overview

3
3
years of professional experience

Work History

Hostess

Amedeo's Ristorante
Suffolk, VA
04.2022 - 08.2024
  • Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
  • Took reservations and to-go orders by phone, answered customer inquiries, and informed them of accurate wait times.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Assigned patrons to tables suitable for their needs and restaurant section rotation.
  • Documented reservations, alerted servers and managers of large groups, and prepared seating.
  • Supported servers, food runners, and bussers in keeping the dining area ready for every guest.

Escort & Wayfinding - Volunteer Services

Madison House Autism Foundation
Charlottesville, VA
10.2023 - 12.2023
  • Guided both patients and visitors to various hospital departments and facilities.
  • Gave precise directions and addressed inquiries regarding services and hospital layout.
  • Assisted mobility-impaired patients with wheelchair transport.
  • Communicated effectively with hospital staff, patients, and visitors to address their needs.

Ambulatory Services (CTU) - Volunteer Services

Madison House Autism Foundation
Charlottesville, VA
03.2024 - 05.2025
  • Assisted mobility-impaired patients with wheelchair transport.
  • Organized and filed patient information accurately to support efficient record-keeping and confidentiality.
  • Communicated effectively with diverse populations of patients, adapting approaches based on individual needs.
  • Prepared patient rooms by making beds, restocking supplies, and ensuring a clean, welcoming environment.
  • Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.

Outpatient Surgery - Volunteer Services

Madison House
Charlottesville, VA
09.2024 - 01.2025
  • Reported patient requests, concerns, and other observations to staff.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Greeted incoming visitors and patients and provided friendly, knowledgeable assistance.
  • Escorted visitors to their destinations within the facility, providing courteous assistance and ensuring they felt comfortable and informed.

Education

High School Diploma -

Smithfield High School
Smithfield, VA
06-2023

Bachelor of Science - Undeclared

University of Virginia
Charlottesville
05-2027

Skills

  • Teamwork and Collaboration
  • Customer Service
  • Time Management
  • Active Listening & Communication
  • Attention to Detail
  • Multitasking Abilities
  • Critical Thinking
  • Organizational Skills

Timeline

Outpatient Surgery - Volunteer Services

Madison House
09.2024 - 01.2025

Ambulatory Services (CTU) - Volunteer Services

Madison House Autism Foundation
03.2024 - 05.2025

Escort & Wayfinding - Volunteer Services

Madison House Autism Foundation
10.2023 - 12.2023

Hostess

Amedeo's Ristorante
04.2022 - 08.2024

High School Diploma -

Smithfield High School

Bachelor of Science - Undeclared

University of Virginia
Kayla Howell