Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Huckoby

Warren,OH

Summary

Proven track record in shipping and receiving, with a keen attention to detail, showcased at Alacriant where meticulous inspection reduced shipping errors. Demonstrated resilience and empathy as a Customer Service Representative at Things Remembered Distribution Center, enhancing customer loyalty. Expert in heavy lifting and adept at managing high-stress situations independently.

Overview

8
8
years of professional experience

Work History

Shipping and Receiving Clerk

Alacriant
01.2020 - Current
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.

Customer Service Representative

Things Remembered Distribution Center
12.2016 - 01.2018
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Diploma -

Newton Falls High School
Newton Falls, OH
05.2015

Skills

  • Attention to Detail
  • Self-Motivated and Independent
  • Shipping and receiving
  • Heavy Lifting

Timeline

Shipping and Receiving Clerk

Alacriant
01.2020 - Current

Customer Service Representative

Things Remembered Distribution Center
12.2016 - 01.2018

Diploma -

Newton Falls High School

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Kayla Huckoby