Kayla James
Star City,AR
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Highly skilled in assisting physicians and nurses with wide range of bedside procedures, cleaning and restocking treatment areas and maintaining highest standards of safety.
Overview
6
6
years of professional experience
Work History
ER Technician
Jefferson Regional Medical
02.2024 - Current
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Collected vital signs accurately and consistently, allowing for timely interventions when necessary.
- Maintained a clean and safe environment for patients, reducing the risk of infection and promoting overall wellbeing.
- Managed inventory of supplies within the ER unit assuring proper stocking levels for daily operations.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Performed phlebotomy tasks efficiently, minimizing discomfort to patients while obtaining necessary samples.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Assisted with wound care and dressing changes, promoting proper healing and preventing potential complications.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Attended regular training sessions to stay current on best practices within emergency medicine field.
- Improved patient satisfaction by providing compassionate and efficient care in a fast-paced emergency department setting.
- Operated medical equipment proficiently, optimizing its use for diagnostic purposes or patient monitoring.
- Maintained clean and sanitary environment in emergency department to meet hygiene measures.
Quality Assurance Clerk
Central Moloney
01.2022 - 02.2024
- Performed detailed inspections of products to ensure quality standards were met.
- Monitored production processes and identified potential issues with quality control.
- Reported any discrepancies in production or product quality to management.
- Created and maintained accurate records of inspection results according to company procedures.
- Analyzed data from various sources to identify trends and suggest corrective actions when necessary.
- Maintained a safe working environment by adhering to established safety protocols and guidelines.
- Collaborated with other departments such as engineering, manufacturing, and sales regarding product testing requirements and results.
- Developed training programs for personnel involved in the production process related to quality assurance principles and practices.
- Investigated customer complaints related to product defects, nonconformance, or other quality-related issues.
- Utilized appropriate software packages such as Excel, Access, Minitab for analysis purposes.
- Participated in internal audits of processes related to Quality Assurance activities.
- Ensured compliance with applicable regulations such as ISO 9001, 2015 standards.
- Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
Child Support Specialist
Child Support Enforcement
05.2021 - 12.2021
- Conducted investigations to determine paternity and legal responsibility of parents for child support payments.
- Prepared, reviewed, and maintained accurate case files and records.
- Analyzed financial information related to income, assets, expenses, and liabilities of non-custodial parents.
- Researched and responded to inquiries from customers regarding their cases or the status of payments.
- Enforced collection activities on delinquent accounts such as wage garnishment or property liens when necessary.
- Monitored compliance with court orders by verifying that payments are received within specified timelines.
- Performed data entry tasks into a computerized system used for tracking customer information related to child support cases.
- Adhered strictly to confidentiality guidelines when handling sensitive client information.
- Reviewed and maintained child support files and databases.
Administrative Assistant
Arkansas Department Of Corrections
02.2020 - 05.2021
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Inspected and restocked merchandise shelves on a daily basis.
- Maintained accurate records of stock levels, sales, and deliveries.
- Ensured that all safety regulations were followed while handling food items and equipment.
- Performed periodic inventory checks for accuracy in order tracking system.
- Verified expiration dates of products prior to stocking shelves.
Waitress
Shep’s farmhouse
10.2019 - 02.2020
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Bussed tables as needed during peak hours.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Enforced safety guidelines for employees and patrons of the restaurant.
Cashier
Freds
05.2018 - 10.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
Associates - Nursing
Jefferson Regional School of Nursing
Pine Bluff, ARGeneral Education - General Education
University Of South East Arkansas
Pine Bluff, ARHigh School Diploma -
Star City High School
Star City, AR05-2019
Skills
- Conflict Resolution
- Logistics
- Test Planning
- Regulatory Compliance
- Team Collaboration
- Patient Transport
- Geriatric Care
- Vital signs monitoring
- EKG Interpretation
- Collecting medical samples
- Basic patient care
- Phlebotomy procedures
- CPR
- Sanitizing procedures
Timeline
ER Technician
Jefferson Regional Medical
02.2024 - Current
Quality Assurance Clerk
Central Moloney
01.2022 - 02.2024
Child Support Specialist
Child Support Enforcement
05.2021 - 12.2021
Administrative Assistant
Arkansas Department Of Corrections
02.2020 - 05.2021
Waitress
Shep’s farmhouse
10.2019 - 02.2020
Cashier
Freds
05.2018 - 10.2019
Associates - Nursing
Jefferson Regional School of Nursing
General Education - General Education
University Of South East Arkansas
High School Diploma -
Star City High School
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