Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Dean's Honor Roll (2x)
Timeline
Generic

KAYLA JAMES

Pearland

Summary

Motivated professional with a successful track record in customer service and sales. Adept at managing inventory, merchandising, and delivering exceptional customer service. Demonstrates a strong ability to develop product knowledge and understand customer needs, ensuring a superior customer experience. Known for strong customer service skills and a solid work ethic. Consistently maintains organized and well-stocked displays while ensuring accurate inventory management. Possesses effective communication abilities to assist customers and provide product information, driving sales and enhancing the shopping experience. Conscientious approach to tasks ensures quick and precise completion with minimal errors. Seeking to contribute as a Retail Associate, utilizing expertise in sales techniques, inventory control, and customer interaction. Also a professional childcare provider with a strong background in fostering safe and nurturing environments. Skilled in creating engaging activities and managing daily routines. Recognized for reliability, adaptability, and effective communication. Focused on collaborative solutions and consistently achieving positive outcomes.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Personal Babysitter

Family Members and Freinds
01.2018 - Current
  • Provided a safe environment for children, ensuring their well-being and security at all times.
  • Prepared healthy, age-appropriate snacks and meals.
  • Communicated positively with children and guardians.
  • Handled emergencies effectively, demonstrating quick thinking and responsiveness in high-stress situations.
  • Established strong relationships with families, fostering trust and open communication.

Seasonal Retail Associate

Nike
09.2024 - 12.2024
  • Assisted customers with locating items and finding prices
  • Provided excellent customer service and support to customers in a fast-paced retail environment
  • Helped fellow team members complete tasks and exceed expectations set by store management
  • Assisted customers with product selection and purchasing decisions
  • Utilized problem-solving skills to resolve customer inquiries or complaints in an efficient manner
  • Maintained cleanliness of store area by vacuuming floors, dusting shelves and wiping down counters

Education

Bachelor of Science (B.S.) - Nursing Candidate

Prairie View A&M University
Prairie View, TX
05.2027

Skills

  • Customer engagement
  • Reliability
  • Cleaning and sanitizing
  • Verbal and written communication
  • Approachability
  • Customer assistance
  • Flexible schedule
  • Phone etiquette
  • Conflict resolution
  • Strong work ethic
  • Child safety
  • Respect for privacy
  • CPR training
  • Patience and tact

Accomplishments

    - Ensured a safe and nurturing environment throughout the night.

    -

Certification

  • Certified Nursing Assistant
  • CPR

Dean's Honor Roll (2x)

Making the Dean's Honor Roll twice in a row! 🎉  Proof that determination and dedication really pay off. Feeling proud of the hard work!

Timeline

Seasonal Retail Associate

Nike
09.2024 - 12.2024

Personal Babysitter

Family Members and Freinds
01.2018 - Current

Bachelor of Science (B.S.) - Nursing Candidate

Prairie View A&M University
KAYLA JAMES