Summary
Overview
Work History
Education
Skills
Awards
Timeline
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KAYLA JOHNSON

Sherrills Ford,NORTH CAROLINA

Summary

Dedicated professional with strong customer service and critical thinking skills, focused on achieving organizational goals. Proven ability to tackle tasks efficiently and effectively while maintaining a positive attitude. Committed to contributing to team success and enhancing customer satisfaction.

Overview

3
3
years of professional experience

Work History

DENTAL ASSISTANT

Dental Care at North Creek
01.2025 - Current
  • Assist dentists during procedures, ensuring patient comfort and efficient workflow.
  • Maintain sterilization protocols and prepare treatment rooms for daily operations.
  • Take dental impressions, X-rays, and update patient records with accuracy.
  • Provide compassionate chairside support, helping ease patient anxiety.
  • Collaborate with the dental team to improve office efficiency and patient satisfaction.

LEAD DENTAL ASSISTANT

Oasis Dentistry
10.2022 - 01.2025
  • Spearheaded cutting-edge dental procedures, enhancing patient care and clinic efficiency.
  • Implement novel techniques to reduce treatment times and improve outcomes.
  • Mentor junior assistants, fostering teamwork and improving overall patient satisfaction.
  • Maintain meticulous patient records and sterilization protocols, ensuring regulatory compliance.
  • Provide compassionate care to anxious patients, significantly improving their dental experiences.
  • Assist in complex procedures, enhancing treatment success rates.

CONCIERGE

VLUXE
05.2023 - 12.2024
  • Deliver exceptional guest experiences, anticipating needs and providing personalized recommendations.
  • Streamline concierge processes to improve response times and guest feedback scores.
  • Develop and implement new concierge service offerings tailored to evolving guest needs.
  • Pioneered innovative hospitality strategies to elevate overall guest satisfaction.
  • Collaborated with management to adapt services to industry trends and customer expectations.

Education

ASSOCIATE DEGREE - BUSINESS STUDIES

Central Piedmont Community College
Charlotte, NC
09.2025

Skills

  • Expertise in customer service
  • Achievement of sales targets
  • Inventory management
  • Merchandising techniques
  • Cash handling proficiency
  • Problem resolution
  • Effective time management
  • Detail-oriented approach
  • Teamwork and collaboration
  • Leadership qualities
  • Adaptability and flexibility
  • Innovative thinking

Awards

Employee of the Quarter, Shining Star

Timeline

DENTAL ASSISTANT

Dental Care at North Creek
01.2025 - Current

CONCIERGE

VLUXE
05.2023 - 12.2024

LEAD DENTAL ASSISTANT

Oasis Dentistry
10.2022 - 01.2025

ASSOCIATE DEGREE - BUSINESS STUDIES

Central Piedmont Community College

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