Kayla Jones
Concord,CA
Summary
Dedicated and detail-oriented professional with a proven track record in administrative roles. Eager to leverage exceptional organizational skills, attention to detail, and a proactive approach in the role of Executive Assistant at Atmosfy App, Inc.
Overview
10
10
years of professional experience
Work History
Billing Specialist
Muir Pulmonary Critical Care
Walnut Creek
11.2019 - Current
- Managed insurance and patient payments, correspondence, appeals, and aging
- Conducted thorough review and correction of claims errors, leading to increased reimbursement
- Implemented efficient appeals process, resulting in additional benefits for incorrectly processed claims
- Handled patient billing complaints and ensured prompt resolution, maintaining positive patient relationships
- Collaborated with the Billing Manager on special projects, demonstrating adaptability and teamwork.
Program Coordinator
Cue, Inc.
Walnut Creek
03.2017 - 11.2019
- Oversaw data entry and management of various groups, including exhibitors, sponsors, partners, and speakers
- Maintained program materials, inventory, and shipping, ensuring seamless coordination
- Managed program income and expenses, contributing to financial efficiency
- Coordinated speaker databases and prepared conference information for website publishing
- Assisted with registrations, on-site logistics, and publication preparation
- Schedule multi city/cost effective air/hotel/ground transportation for Executive Director.
Business Intelligence Assistant
Epic Care
Antioch
06.2016 - 02.2017
- Managed IT support ticketing system, ensuring efficient problem tracking and resolution
- Maintained the Epic Care FAQ knowledge base and delivered systems, improving accessibility
- Collaborated with internal teams for on-boarding and exiting employees, ensuring compliance
- Ensured consistent branding and visual identity across external and internal materials.
Operations Assistant
Vaco San Francisco, LLC
Walnut Creek
03.2014 - 12.2015
- Provided comprehensive support for employees and clients, addressing issues and facilitating resolutions
- Managed on-boarding processes, including orientation information packets and benefit program explanations
- Supported H1B and J1 Visa immigration sponsorship processes
- Coordinated space planning activities, local events, and company-wide lunches.
Education
High School Diploma -
Diablo Valley Community College
Skills
- Proven organizational and time management skills
- Excellent attention to detail and problem-solving abilities
- Strong communication and interpersonal skills
- Proficient in Microsoft Office Suite
Timeline
Billing Specialist
Muir Pulmonary Critical Care
11.2019 - Current
Program Coordinator
Cue, Inc.
03.2017 - 11.2019
Business Intelligence Assistant
Epic Care
06.2016 - 02.2017
Operations Assistant
Vaco San Francisco, LLC
03.2014 - 12.2015
High School Diploma -
Diablo Valley Community College
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