Kayla Kalar

Preparing the property for the next guest by thoroughly cleaning the space, restocking supplies, and ensuring a welcoming environment.

• Received and documented customer concerns while ensuring that all relevant information is correct.
• Documented conversations in order to ensure consistency in scheduling, modifying, and canceling customer reservations.
• Accurate trip data input.
• Handled customer inquiries, ensuring adherence to guidelines.
• Self-motivated, with a strong sense of personal responsibility while working remotely.

• Welcomed guests and managed calls, ensuring excellent customer service.
• Provided administrative support and assisted with project tasks using the Microsoft Office Suite.
• Assisted with preparing and editing company correspondence and presentations.
• Conducted data entry tasks with a high level of accuracy and efficiency.
• Handled incoming and outgoing mail and packages, including preparation for shipping.