Kayla Kamler
Vernal
Summary
Driven and adaptable professional with proven track record in leadership and team management. Possesses comprehensive business awareness and strong organizational skills, including proficiency in budget management and strategic planning. Capable of driving operational excellence and fostering positive work environment to achieve high performance.
Overview
12
12
years of professional experience
Work History
Assistant General Manager
Stealth Management: Vernal SpringHill Suites
02.2022 - 01.2025
- Balanced Hotel inventory and regulated rates based on demand.
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Interviewed and onboarded new hires in all departments.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Oversaw inventory management processes to maintain proper stock levels in relation to budget and flow thru.
General Manager
Prism Management Services: Vernal SpringHill Suite
04.2021 - 02.2022
- Provided approved information and conducted property tours to potential buyers while the property was in receivership.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
General Manager
Lodging Dynamics: Vernal SpringHill Suites
07.2020 - 04.2021
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed brand standards and state regulations during the pandemic while driving revenue and ensuring guest satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Implemented operational strategies and effectively built customer and employee loyalty.
Assistant General Manager/Event Coordinator
Vernal SpringHill and TownePlace Suites
08.2014 - 07.2020
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Schedule and set up events for conference room rental.
- Organized catering and set up audio/visual for conference room events.
Front Desk Associate
Vernal SpringHill and TownePlace Suites
08.2012 - 08.2014
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process and exicuting Brand Standards.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved guest issues effectively, ensuring a positive customer experience.
Education
No Degree - Psychology
University of Utah
Salt Lake City, UTSkills
- Staff management
- Inventory control
- Operations management
- Staff development
- Budget control
- Sales forecasting
- Employee relations
- Employee scheduling
- Process improvements
Timeline
Assistant General Manager
Stealth Management: Vernal SpringHill Suites
02.2022 - 01.2025
General Manager
Prism Management Services: Vernal SpringHill Suite
04.2021 - 02.2022
General Manager
Lodging Dynamics: Vernal SpringHill Suites
07.2020 - 04.2021
Assistant General Manager/Event Coordinator
Vernal SpringHill and TownePlace Suites
08.2014 - 07.2020
Front Desk Associate
Vernal SpringHill and TownePlace Suites
08.2012 - 08.2014
No Degree - Psychology
University of Utah
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