Kayla Keith
Florence,SC
Summary
Compassionate caregiver with hands-on experience in attending to patient needs in residential and hospital settings. Skilled in administering medication, managing schedules, and maintaining clean living environments for patients. Demonstrated ability to establish meaningful relationships with patients, ensuring comfort and enhancing quality of life. Previous work resulted in significant improvements in patient well-being and satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Caregiver
Always Caring
Florence, SC
06.2024 - Current
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Coordinated transportation services for clients when necessary.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Assisted clients with maintaining good personal hygiene.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Supported bathing, dressing and personal care needs.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
Customer Service Representative
Burlinton Coat Factory
Florence, SC
08.2022 - Current
- Progressed from cashier to customer service representative through strong performance and dedication.
- Provide exceptional customer assistance, addressing inquiries, resolving issues, and ensuring a positive shopping experience.
- Support cashiers by providing register assistance, handling transactions, and ensuring proper cash flow.
- Oversee store operations, including opening and closing procedures, ensuring security and readiness for business.
- Maintain a clean, organized, and welcoming store environment to enhance customer satisfaction.
Crew Member
Dunkin' Donuts
Florence, SC
04.2021 - 07.2021
- Maintained a clean and welcoming environment by ensuring the lobby, restrooms, and common areas were spotless and well-stocked.
- Provided excellent customer service by promptly addressing guests’ needs and enhancing their overall experience.
- Assembled and served meals according to specific guest requirements.
- Informed customers about daily specials in an engaging manner.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Assisted in preparing beverages and accurately taking customer orders to ensure quality and efficiency.
Worked collaboratively with team members to maintain smooth operations during high-traffic periods.
Sales Associate
Biblestore Outlet
Florence, SC
Current
- Ensured a pristine and welcoming store environment, enhancing the overall customer experience.
- Delivered exceptional customer service by addressing and anticipating customers' needs and inquiries.
- Managed inventory efficiently, including restocking books and merchandise to maintain a fully stocked sales floor.
- Handled financial transactions with accuracy and reliability, including cash register operations during store opening and closing.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Organized stockroom shelves according to size, color or style.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Meticulously inscribe personalized messages and designs on a wide variety of merchandise, including Bibles, stationery, and gifts.
- Ensure the highest standards of precision and quality in every engraving, maintaining consistency across diverse materials.
- Collaborate with customers to understand their requirements and deliver bespoke creations that exceed expectations.
Education
High school diploma -
Wilson High School
Florence, SC05.2023
Bachelor - Nursing
University of South Carolina-Aiken
Aiken, SCSkills
- Cashiering
- Sales
- Retail Sales
- Conflict resolution
- Flexible schedule
- Cash Handling
- Organizational Skills
- Merchandising
- Customer Service
- Retail Management
- Compassionate client care
- Team collaboration
- Problem-solving
- Motivational skills
- Team leadership
- Positive attitude
Certification
- CPR Certified
- Braiders License
Affiliations
- Glowlight President
- Business Owner
Timeline
Sales Associate
Biblestore Outlet
Current
Caregiver
Always Caring
06.2024 - Current
Customer Service Representative
Burlinton Coat Factory
08.2022 - Current
Crew Member
Dunkin' Donuts
04.2021 - 07.2021
High school diploma -
Wilson High School
Bachelor - Nursing
University of South Carolina-Aiken
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