Kayla Keller
Oxford,MS
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
10
10
years of professional experience
Work History
Packaging Technician
Good Day Farm
08.2024 - Current
- Processed materials to meet daily production schedules.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Documented daily work on production logs and work orders and discussed activities with management to optimize future production.
- Troubleshot equipment, solved problems and enhanced production process to meet production goals.
- Collaborated with other production workers to achieve smooth running of production line.
- Identified and proactively resolved production bottlenecks.
- Knowledge of safety regulations
- Experience with lean manufacturing principles
Server
Casa Mexicana
02.2023 - 01.2025
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Managed bartending duties with enthusiasm, attention to detail, creating a vibrant and enjoyable experience for customers.
- Established strong relationships with regulars, providing personal experience for customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled the fast pace with dedication and a positive attitude, ensuring smooth service and customer satisfaction.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Waitress\Cook
Harmons Steak House
03.2020 - 03.2023
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Assistant Store Manager
Rack Room Shoes
11.2015 - 09.2018
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- 100% Store Audit
- Managed email correspondence efficiently, adhering to provided directions to ensure effective communication and task completion
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
Education
GED -
Lafayette High School
Oxford, MSSkills
- Adaptability
- Leadership
- Communication
- Emotional Intelligence
- Passionate
- Teamwork and collaboration
- Empathy
Timeline
Packaging Technician
Good Day Farm
08.2024 - Current
Server
Casa Mexicana
02.2023 - 01.2025
Waitress\Cook
Harmons Steak House
03.2020 - 03.2023
Assistant Store Manager
Rack Room Shoes
11.2015 - 09.2018
GED -
Lafayette High School