KAYLA KETTERHAGEN
LDV Inc.
Mukwonago,WI
10
years of professional experience
Experienced in team collaboration and maintaining a safe and productive work environment. Brings leadership experience and a proven ability to adapt quickly to new challenges. Dedicated to delivering high-quality results with a strong work ethic.
Work History
Lead Lot Attendant and Detailer
7 Years 3 Months- Led daily activities for detailers and lot attendants, assisting tasks, monitoring progress, and coordinating priorities to keep vehicle work flow organized and support on time delivery of units
- Inspect vehicles before and after detailing, checking cleanliness, cosmetic condition and basic safety items, and communicated issues to supervisors or project managers in a timely correction
- Organized vehicle parking and staging on the lot, maintaining clear traffic lanes, designated areas for incoming and outgoing units, and accurate placement
- Trained new lot and new detail team members on company procedures, quality expectations, safe vehicle movement and proper use of cleaning materials to maintain consistent standards
- Collaborating with drivers, shop personnel, and office staff to schedule vehicle movement and ensure units were ready when needed for customer visits and before delivery of a unit
- Collaborating with third party services to ensure transport of units to and from the company
- Performed comprehensive pre-ship and pre-trip inspections on vehicles and trailers, checking fluids, lights, tires, and chassis integrity to ensure delivery readiness.
- Operated box trucks and transport vehicles for local deliveries and pickups, maintaining safety and timeliness.
- Moved and positioned completed specialty vehicles within the facility for building stalls, detailing, and delivery staging to support efficient workflow.
- Organized and maintained the vehicle lot, performing yard cleanup, tracking inventory, and updating management systems with accurate vehicle statuses.
- Test-drove trucks and vocational vehicles before shipment to identify mechanical or performance issues and coordinate repairs with Quality Assurance and Service Management
Trainer/Team Member
3 Years- Trained new team members on food preparation, customer service, safety protocols, and company standards.
- Provided excellent customer service, taking orders, managing payments, and resolving issues promptly and courteously.
- Prepared and assembled menu items following Culver’s quality and safety guidelines.
- Maintained cleanliness and organization of dining, kitchen, and service areas in compliance with health and safety regulations.
- Assisted in inventory management, restocking supplies, and monitoring product quality to ensure efficient operations.
- Collaborated with team members to meet daily operational goals and deliver a positive guest experience.
Education
High School Diploma
Skills
Box Truck
Commercial Driving
Team Collaboration
Crew Coordination
Time Management
Problem-Solving
Preventative Maintenance
Pre-Trip Inspections
Hardworking
Dedicated
Detailed Orientated
Leadership
Strong Work Ethic
Effective Communication
Dependable
Customer Relations
Adaptability
Fast Learner
Timeline
Lead Lot Attendant and Detailer
LDV Inc.
07.2019 - CurrentRead More
Trainer/Team Member
Culver’s
06.2016 - 06.2019Read More
Waterford Union High School
High School Diploma
Read More