Summary
Overview
Work History
Education
Skills
Timeline
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Kayla King

East Setauket,NY

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

4
4
years of professional experience

Work History

Food Runner

Toast Coffeehouse
05.2023 - Current
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Collaborated well with other food runners to deliver orders accurately.
  • Delivered correct food items to tables according to order documentation.
  • Cleaned and sanitized food preparation and serving areas.
  • Greeted customers and provided customer service.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.

Assistant Manager

Cotton On Group
06.2022 - 05.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.

Key Holder

Perfect Color
10.2020 - 03.2022
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.

Education

Bachelor of Arts - Psychology

SUNY Stony Brook
Stony Brook, NY
05.2025

Associate of Arts -

Suffolk County Community College
Brentwood
01.2023

Skills

  • Quick Learner
  • Teamwork and Collaboration
  • Strong Work Ethic
  • Time Management
  • Active Listening
  • Problem-solving abilities
  • Complaint Handling

Timeline

Food Runner

Toast Coffeehouse
05.2023 - Current

Assistant Manager

Cotton On Group
06.2022 - 05.2023

Key Holder

Perfect Color
10.2020 - 03.2022

Bachelor of Arts - Psychology

SUNY Stony Brook

Associate of Arts -

Suffolk County Community College

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Kayla King