Kayla King
Phoenix,AZ
Summary
Dynamic businesswoman with effective skills in grantor relationship management and exceptional customer service, honed at East Flatbush Village, Inc. and Nationwide. Expert in procurement coordination and adept at fostering effective partnerships, enhancing organizational efficiency. Skilled in public speaking, and exhibiting teaching clarity that drives results and satisfaction. Passion, perseverance, discipline and relevant studies have provided readiness for this position.
Overview
2
2
years of professional experience
Work History
Contract Procurement Coordinator
East Flatbush Village, Inc.
Brooklyn, NY
10.2024 - Current
- Oversee the entire contract lifecycle, managing contracts until they are finalized and all payments are received.
- Communicate with grant managers to build effective partnerships.
- Liaison between contract managers and the organization.
- Support in maintaining digital and physical records of the contracts, approval documents, receipts, and invoices.
- Prepare and submit claims that reflect approved budgets, when required.
Retirement Solutions Center Representative
Nationwide
Phoenix, AZ
09.2023 - 09.2024
- Provide general education to participants about their retirement accounts, taxes, penalties, fees, and other related plans and product information.
- Answer questions and solve problems for Nationwide participants, financial professionals, and plan sponsors.
- Notate call details accurately, while surpassing post-call work time expectations.
- Solutions-based conduct when de-escalating participants' concerns.
- Adhere to and uphold strong ethics and confidentiality.
Server
Carolina Cheese Co. a Coffee Cafe
Wilson, NC
04.2023 - 05.2023
- Provide attentive, personalized, fast-paced service for customers, improving customer retention and satisfaction.
- Handle taking orders through Squarespace and communicating customer orders to cooks.
- Prepare coffee beverages and neatly packaged orders.
Game Operations Associate
Barton College Bulldogs
Wilson, NC
08.2022 - 05.2023
- Assist with planning, setting up, and managing all game day operations by working alongside the Athletic Director of Event Operations.
- Manage gate access and ticket scanning for field games.
- Ensure quality customer and athlete experience by creating a safe playing environment, crowd maintenance, and communication with coworkers.
Education
Bachelor of Science - Business Administration And Management
Barton College
Wilson, NC05-2023
Skills
- Grantor Relationship Management
- Customer service
- Organizational skills
- Public Speaking
- Teaching clarity
- Procurement activity coordination
Timeline
Contract Procurement Coordinator
East Flatbush Village, Inc.
10.2024 - Current
Retirement Solutions Center Representative
Nationwide
09.2023 - 09.2024
Server
Carolina Cheese Co. a Coffee Cafe
04.2023 - 05.2023
Game Operations Associate
Barton College Bulldogs
08.2022 - 05.2023
Bachelor of Science - Business Administration And Management
Barton College
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