Kayla Kirkland
Little Rock,AR
Summary
Accomplished Patient Care Technician with a proven track record at Arkansas Children Hospital, enhancing patient satisfaction through compassionate care and efficient emergency response. Skilled in vital signs monitoring and team leadership, I excel in high-pressure environments, significantly improving patient flow and care standards. Expert in pediatric CPR, my approach combines technical proficiency with empathetic patient support. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level patient care position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Care Technician, Emergency Department
Arkansas Children Hospital
Little Rock, AR
11.2023 - Current
- Provided emotional support to distressed family members during critical situations or emergencies involving their loved ones.
- Utilized strong problem-solving skills to address unexpected challenges or situations while maintaining the highest level of patient care.
- Assisted nursing staff with various medical procedures, ensuring efficient and timely treatment for patients.
- Facilitated smooth patient flow through the ER by efficiently organizing treatment spaces and coordinating with other departments as needed.
- Managed inventory of essential supplies within assigned treatment areas, ensuring availability when needed for urgent cases or emergencies.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- provide direct patient care in trauma/ emergency situations
Manager
KHKW Logistics
Little Rock, AR
09.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
CNA
Robinson Nursing And Rehabilitation
North Little Rock, AR
11.2021 - 06.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Nursing
Pulaski Technical College
North Little Rock, AR05-2024
Associate Degree in Nursing - Nursing
University of Arkansas At Little Rock
Little Rock, ARSkills
- Vital signs monitoring
- Compassionate Care
- Airway Management
- Phlebotomy Techniques
- Patient Transport
- EKG Interpretation
- Behavioral health support
- Pediatric Care
- Patient Education
- Patient Observation
- Sterilization techniques
- Infection control standards
- Specimen Collection
- Feeding Assistance
- Emergency Response
- Mobility Assistance
- Pediatric CPR
- Certification in CPR and First Aid
- Team Leadership
- Verbal and written communication
- Staff Management
Certification
- CPR Certified
Timeline
Patient Care Technician, Emergency Department
Arkansas Children Hospital
11.2023 - Current
Manager
KHKW Logistics
09.2022 - Current
CNA
Robinson Nursing And Rehabilitation
11.2021 - 06.2022
Nursing
Pulaski Technical College
Associate Degree in Nursing - Nursing
University of Arkansas At Little Rock
- CPR Certified
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