Kayla Klines
Sacramento,CA
Summary
Dedicated and compassionate professional with a background in family studies, mental health, and experience supporting vulnerable populations. Skilled in data management, compliance, and client-centered support, with a strong commitment to providing high-quality services. Known for empathetic client interactions, effective communication, and the ability to build trust and rapport with diverse groups. Organized and detail-oriented, with proficiency in microsoft office and a proven capacity for managing multiple tasks and deadlines. Passionate about making a positive impact by fostering a safe, inclusive environment that supports individual growth and resilience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Volunteer
Saint John's Program for Real Change
08.2024 - Current
- Provided compassionate care and support for children, fostering a safe and structured environment
- Collaborate with staff to create a nurturing environment that promotes personal development and community support.
- Facilitated a quiet corner for children – Created a calm and structured environment to help children regroup, practice self-regulation, and manage emotions effectively. Demonstrated patience, empathy, and effective behavioral management techniques to support positive outcomes.
Patient Transport
UCD
Sacramento, CA
07.2023 - 10.2024
- Developed strong communication and customer service skills by interacting with patients and staff, ensuring a comfortable and efficient transport experience.
- Maintained a calm and positive attitude while managing multiple tasks and addressing urgent requests in a fast-paced environment.
- Ensured compliance with healthcare protocols, demonstrating attention to detail in a highly regulated setting
Team Leader
Center for Fathers and Families
Sacramento, CA
08.2022 - 12.2023
- Lead organized learning activities for students to develop and strengthen their academic, physical, and social skills.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Maintained a positive work environment that promoted collaboration between team members.
Education
Bachleor of Science (B.S) - Family Studies and Human Development
California State University
Sacramento, CA01-2024
Skills
- Strong interpersonal communication
- Customer service and relationship building
- Attention to detail and organization
- Problem-solving and multitasking
- Teamwork and Collaboration
- Compassion and Empathy
- Microsoft Office proficient
- Data reporting
Certification
CPR Certified
Languages
American Sign Language
Limited
English
Professional
Timeline
Volunteer
Saint John's Program for Real Change
08.2024 - Current
Patient Transport
UCD
07.2023 - 10.2024
Team Leader
Center for Fathers and Families
08.2022 - 12.2023
CPR Certified
Bachleor of Science (B.S) - Family Studies and Human Development
California State University
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