Kayla Kossow
Reno,NV
Summary
Dynamic team-player with strong leadership skills and proven expertise in customer service and producing high-quality food and coffee, honed across roles at notable employers like Coffeebar. Excelled in team training and food presentation, significantly enhancing team efficiency and dining experiences. Skilled in recipe creation and multitasking, demonstrating a blend of technical acumen and collaborative spirit.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Culinary Team Leader
Coffeebar
01.2023 - Current
- Promoted a culture of continuous learning within the team by staying current on industry trends and sharing newfound knowledge with colleagues.
- Maintained clear channels of communication with front-of-house staff to facilitate smooth service flow during busy periods.
- Oversaw quality control processes in the kitchen, ensuring accurate and efficient execution of recipes and adherence to presentation standards.
- Established day's priorities and delegated tasks, taking into account daily events, business levels and forecasts.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Monitored food inventory and supplies to prevent waste.
Beauty Consultant Sales Representative
Dillard's
03.2022 - 12.2022
- Designed eye-catching merchandise displays that attracted attention from potential customers passing by store.
- Provided excellent customer service through active listening skills, understanding client needs before making tailored suggestions.
- Assisted management with supply chain coordination tasks such as ordering inventory replenishments when necessary.
- Developed loyal clientele through personalized consultations focusing on individual beauty needs and preferences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
- Conducted makeup application lessons for clients, increasing their confidence in using products purchased.
Kitchen Prep Cook
Great Basin Community Food Cooperative
08.2021 - 02.2022
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, taking out trash, and completing other routine cleaning tasks.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Managed multiple tasks simultaneously while maintaining attention to detail under pressure during busy shifts.
- Maintained high sanitation standards, adhering to local health department guidelines and ensuring food safety.
- Streamlined dish assembly with proper portioning and presentation, contributing to consistent quality.
- Supported culinary team by maintaining clean and organized workspace, reducing preparation time.
- Assisted in training new hires, sharing expert knowledge and techniques for improved performance.
- Operated kitchen equipment safely and maintained its cleanliness after use for continued functionality throughout shift.
- Managed opening and closing shift kitchen tasks.
Administrative Office Assistant
Ramone's Bakery and Cafe
11.2018 - 05.2021
- Contributed to professional atmosphere by maintaining a clean, organized workspace and managing office supplies inventory.
- Managed incoming correspondence effectively by sorting mail, distributing messages to appropriate parties, and responding to queries as needed.
- Collaborated closely with colleagues across multiple teams to achieve shared goals and contribute to positive company culture.
- Completed forms, reports, logs, and records to quickly handle documentation for optimal business operation.
- Assisted in a number of bakery operations; including, but not limited to accurately weighing and packaging retail food products, making deliveries to customers and surrounding stores, preparing baked goods and catering orders.
Housekeeper
Redwood Coast Vacation Rentals
08.2018 - 11.2018
- Maintained spotless environment for guests through diligent daily housekeeping tasks.
- Changed bed linens and collected soiled linens for cleaning.
- Verified cleanliness and organization of storage areas and carts.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Dusted picture frames and wall hangings with cloth.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Washed and put away kitchen dishes, utensils and glassware.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Food Prep Cook
Wildberries Marketplace
08.2017 - 06.2018
- Maintained safe working environment by following food safety guidelines and proper equipment usage.
- Coordinated food preparation and timed completion to allow prompt serving of tasty, plentiful and nutritious food at correct temperature to valued customers.
- Collaborated with other cooks for seamless teamwork, ensuring timely and accurate order fulfillment.
- Developed excellent knife skills for efficient food preparation while upholding safety standards within kitchen environment.
- Supported culinary team by assisting with daily prep tasks such as chopping vegetables, marinating meats, or preparing sauces from scratch when needed.
- Assembled, stored and disposed of food using proper food handling, labeling and safety techniques.
- Contributed to positive team morale with strong communication skills and a collaborative attitude during busy shifts.
- Received shipments and placed items on proper shelves to restock and organize kitchen pantry.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Measured and mixed ingredients according to precise recipes for best results.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Education
Associate of Science - Sociology
College of The Redwoods
Eureka, CA05-2021
Skills
- Sanitation standards
- Food presentation
- Kitchen management
- Team Training
- Allergen awareness
- Cross-training staff
- Waste reduction
- Recipe creation
- Cost management
- Ingredient sourcing
- Knife skills
- Workstation organization
Certification
- ServSafe Food Protection Manager Certification - National Restaurant Association.
- ServSafe Food Handler's Certification.
- Alcohol Seller/Server Certification - Various state-approved programs.
Timeline
Culinary Team Leader
Coffeebar
01.2023 - Current
Beauty Consultant Sales Representative
Dillard's
03.2022 - 12.2022
Kitchen Prep Cook
Great Basin Community Food Cooperative
08.2021 - 02.2022
Administrative Office Assistant
Ramone's Bakery and Cafe
11.2018 - 05.2021
Housekeeper
Redwood Coast Vacation Rentals
08.2018 - 11.2018
Food Prep Cook
Wildberries Marketplace
08.2017 - 06.2018
- ServSafe Food Protection Manager Certification - National Restaurant Association.
- ServSafe Food Handler's Certification.
- Alcohol Seller/Server Certification - Various state-approved programs.
Associate of Science - Sociology
College of The Redwoods
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