Kayla Kratz

• Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
• Completed physical inventory counts each month.
• Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
• Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
• Completed stock inventories to identify and address issues negatively impacting controls.
• Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

Conducted employee performance evaluations, providing constructive feedback for growth and development

• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.