Kayla Kunstorf
Orlando,FL
Summary
My name is Kayla Kunstorf and I am 18 years old. I am a graduate of Olympia High School, and will be starting Valencia College in the fall term. I have worked in restaurants, gaining customer service and restaurant operation experience. I am friendly with a strong drive to succeed, and have trained multiple new associates in the restaurant business, as well as the core values of the establishments that I've worked in. I am willing to learn new tasks and take on whatever will strengthen my skills, and find motivation in the unknown.
Overview
2
2
years of professional experience
Work History
Crew Member
Panera Bread
06.2023 - 11.2023
- Communicated effectively with kitchen staff regarding customer orders and modifications.
- Prepared food items such as salads, sandwiches, entrée, as needed.
- Ensured freshness and quality by checking products and expiration dates regularly and replacing what is needed.
- Followed health code regulations when handling food items safely.
- Maintained cleanliness of kitchen area by wiping down surfaces, sweeping floors, and ensuring back of house cleanliness.
- Ensured all dishes were prepared according to restaurant standards and customer requests.
- Provided exceptional customer service with a friendly attitude and eagerness.
- Ensured completion of job responsibilities and operations by perpetuating teamwork, leading to effective interactions among coworkers.
- Checked with customers to determine satisfaction with meals, correcting what is needed by ensuring guest satisfaction.
- Communicated knowledge of restaurant menu and special offers.
Crew Trainer
McDonald's
06.2021 - 07.2022
- Trained new team members on effective restaurant operations and McDonald's customer service values.
- Operated drive-thru window tasks in a timely manner to ensure fast order processing times.
- Received cash and card payments using POS system effectively and efficiently.
- Verified that orders were accurate and complete before delivering them to customers.
- Communicated clearly with kitchen staff regarding order specifics and special requests.
- Ensured health code safety and food standards were upheld correctly and continuously.
- Managed multiple stations simultaneously while maintaining a high level of efficiency and accuracy.
- Provided quality customer service with a positive attitude and continued eagerness to assist.
- Displayed enthusiasm and knowledge about restaurant's menu and products, including special offers.
- Delivered food to tables in a timely manner, checking up on customers needs and satisfaction throughout their experience.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Cleaned tables and chairs to prepare dining area for next customers.
- Developed relationships with guests to ensure repeated business by providing exceptional customer service.
Education
Attending During The Fall Semester
Valencia College
Orlando, FL05.2026
High School Diploma -
Olympia High School
Orlando, FL05.2024
Skills
- Customer and Service-Orientated
- Problem-Solving
- Timeliness/Orderliness
- Work Ethic
- Customer Interaction
- Teamwork
- Training New Associates
- Initiative and Self-Motivation
- Food Safety Knowledge
- Safe Food Handling
- Restaurant Expertise
- Positive Company Representation
Timeline
Crew Member
Panera Bread
06.2023 - 11.2023
Crew Trainer
McDonald's
06.2021 - 07.2022
Attending During The Fall Semester
Valencia College
High School Diploma -
Olympia High School
Similar Profiles
Liz BrackinLiz Brackin
General Manager at American Bread Company/ Panera BreadGeneral Manager at American Bread Company/ Panera Bread
Gina WrightGina Wright
Sales Associate at Panera BreadSales Associate at Panera Bread
Elina KujalaElina Kujala
Associate Team Lead at Panera BreadAssociate Team Lead at Panera Bread
Brendan MintonBrendan Minton
Team Leader at Panera BreadTeam Leader at Panera Bread
Isaiah RenaudIsaiah Renaud
Sales Expert at T-MobileSales Expert at T-Mobile