With seven years of customer service, I've honed in on my ability to multitask while maintaining attention to detail. I use my creativity to enhance operational efficiency, and apply my problem-solving skills when faced with challenges. I'm experienced in maintaining accurate records, as well as office software and typing.
The role I had as a pharmacy clerk was to greet patients as they came in, before ringing up their prescriptions. I was also tasked with a variety of duties, such as delivering medications to residential facilities, patients' homes, medical facilities, and dermatology offices. Additionally, throughout the week I performed many operational tasks. I filed invoices and prescription hard copies, updated medication and compounding ingredient inventories, completed returns of medication back to the distributors, mailed out prescriptions, and created labels for various medications.
As a Certified Trainer, I guided incoming crew members through their training to create a smooth transition into our team. I also worked in several other positions, such as working the cash register, tending to the dining room and restrooms, as well as preparing food and serving our customers. In 2021 I received my ServSafe Food Protection Manager Certification and worked with our store manager to ensure that our shifts ran as smooth as possible.
As a cashier I greeted customers and ensured that they found everything they were looking for, before ringing up and bagging their items. If a customer was not already a rewards member, I would explain the benefits of joining and assist them in signing up. Answering calls and directing them to the correct department was also a responsibility of being a cashier.