Kayla Lathrop
West Liberty,OH
Summary
Conscientious professional with extensive experience in an FQHC setting advocating for the social and economic well-being of individuals and families. Skilled at providing guidance, support, and assistance. Strong communication and management skills and committed to making a difference in the lives of underserved populations
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Care Case Manager
Community Health & Wellness Partners
08.2022 - Current
- Improves patient outcomes by developing and implementing comprehensive care plans tailored to individual needs.
- Ensures compliance with regulatory requirements through diligent adherence to established policies and procedures.
- Serves as a reliable point of contact for healthcare providers seeking guidance on complex cases or care coordination best practices.
- Promotes a positive work environment by providing support and guidance to colleagues in navigating complex cases.
- Educates patients and families on disease process, treatment options, and available community resources to empower informed decision making.
- Champions the importance of patient-centered care within the organization by consistently prioritizing patient needs and preferences in all aspects of case management.
- Assists clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Implements behavioral modification strategies to help clients develop healthier coping mechanisms.
- Utilizes motivational interviewing techniques to encourage positive change in clients' lives.
Behavioral Health & Wellness Coordinator
Wellspring
04.2022 - 08.2022
- Served as a liaison between employees and management, addressing concerns related to workplace wellness policies and practices.
- Coordinated services and resources in a school-based setting
- Increased participation in wellness initiatives by effectively promoting and marketing available resources.
- Enhanced employee well-being by designing and implementing comprehensive wellness programs.
- Coordinated team-building activities focused on physical and mental health, fostering camaraderie among coworkers while promoting active lifestyles.
- Implemented stress management techniques into daily routines, teaching employees effective coping strategies for work-related pressures.
Therapeutic Behavioral Specialist Intern
OhioGuidestone
05.2019 - 05.2020
- Provided linkage, interventions, treatment options, restoration of daily life skills, and crisis prevention services.
- Maintained client safety during crisis situations by utilizing de-escalation techniques and adhering to established protocols.
- Demonstrated cultural competence in interactions with diverse client populations, fostering an inclusive atmosphere that respected individual differences.
- Prepared and submitted daily case notes to management.
- Assisted clients in achieving personal goals through skill-building activities tailored to their specific strengths and interests.
Education
Bachelor of Science - Social Work
The Ohio State University
05-2020
Volunteer Work
Founding Member & Treasurer, 01/2022-04/2024
Extending The Branch
- Assisted with special events and programs.
- Represented organization positively and professionally while providing community with much-needed services.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
- Increased cultural awareness with organization of festivals.
- Facilitated community outreach to expand participation and support.
- Cultivated strong network of support delivering necessary assistance to the LGBTQIA+ community.
Certification
- Licensed Social Worker
- First Aid/CPR Certified
Timeline
Team Care Case Manager
Community Health & Wellness Partners
08.2022 - Current
Behavioral Health & Wellness Coordinator
Wellspring
04.2022 - 08.2022
Therapeutic Behavioral Specialist Intern
OhioGuidestone
05.2019 - 05.2020
Bachelor of Science - Social Work
The Ohio State University
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