Kayla Lavender
Holtville,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Dispensary Sales Associate
Stiiizy
El Centro, California
11.2023 - Current
- Assist customers in selecting cannabis products and providing product knowledge.
- Process transactions efficiently using point-of-sale systems and ensured cash accuracy.
- Handle customer inquiries and resolve issues in a timely manner to enhance satisfaction.
- Greet customers and provided exceptional customer service.
- Answer incoming telephone calls to provide store, products and services information.
- Work with fellow sales team members to achieve group targets.
- Maintain cleanliness of store environment including floors, windows, displays.
- Upsold additional items based on customer interests and needs.
- Adapt sales strategies based on customer interactions and feedback to improve results.
- Perform floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Administrative Assistant
Optum Serve
Holtville, California
04.2021 - 01.2023
- Maintained organized filing system for documents and records.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Assisted in preparing reports and presentations for team reviews.
Medical Assistant
Vo medical center
El Centro, California
01.2020 - 02.2020
- Recorded patient histories and vital signs accurately.
- Maintained cleanliness and organization of exam rooms.
- Collaborated with healthcare team to improve patient care processes.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Measured vital signs and took medical histories to prepare patients for examination.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Childcare Provider
Redwood Christian Park
Boulder Creek, California
06.2018 - 07.2018
- Supervised children during recreational activities and ensured safety protocols were followed.
- Collaborated with team members to create engaging learning environments for children.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
Filing Clerk
McLaren of San Francisco
Palo Alto, California
06.2018 - 07.2018
- Processed incoming documents, ensuring accurate sorting and timely distribution.
- Implemented labeling standards for improved file retrieval and storage.
- Processed incoming mail, sorted documents, and distributed appropriately.
Education
Medical Assistant -
Central Union Adult School
11-2019
High School Diploma -
Holtville High School
Holtville, CA06-2016
Skills
- Attention to detail
- Customer service
- Product knowledge
- Data entry accuracy
- Teamwork and collaboration
- Effective communication
Timeline
Dispensary Sales Associate
Stiiizy
11.2023 - Current
Administrative Assistant
Optum Serve
04.2021 - 01.2023
Medical Assistant
Vo medical center
01.2020 - 02.2020
Childcare Provider
Redwood Christian Park
06.2018 - 07.2018
Filing Clerk
McLaren of San Francisco
06.2018 - 07.2018
Medical Assistant -
Central Union Adult School
High School Diploma -
Holtville High School