Overview
Work History
Education
Timeline
Generic

Kayla Lawson

Corpus Christi,Texas

Overview

19
19
years of professional experience

Work History

Accounting Clerk II

Gulf Cost Federal Credit Union
Corpus Christi, TX
02.2013 - Current
  • Reconciled company credit cards, expense accounts and other expenses and financial records.
  • Classified and summarized financial data to compile and enter in financial records
  • Reconciled or entered report discrepancies found in financial records.
  • Kept records current and accurate with skilled reconciliations and variance resolutions.
  • Prepared month-end closing entries for detailed reporting and recordkeeping.
  • Utilized automation system to process payments and invoices to streamline transactions.
  • Resolved customer inquiries regarding bills and payments.
  • Implemented program to create daily spreadsheets and streamline financial reporting.
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Analyzed documentation and standard financial statements for accuracy.
  • Reconciled computer reports with manually maintained ledgers.
  • Updated accounting ledger and journals with updated transaction information.

Stocker

Victoria Secret
Corpus Christi, TX
04.2012 - 02.2013
  • Worked closely with other crew members in order to meet daily goals set by management team.
  • Supported other departments when needed by helping unload shipments or restock shelves.
  • Updated products with new pricing or temporary promotion signs to increase sales.

Customer Service Representative

Davids Bridal
Corpus Christi, TX
04.2012 - 02.2013
  • Took special orders in person and over telephone, generating additional revenue every month.
  • Made outbound calls to obtain account information.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Contacted customers about potential service upgrades, new [Type] services and account changes.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.

Store Manager

Snappy Foods
Corpus Christi, TX
02.2005 - 03.2012
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Resolved customer complaints in a timely manner.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Recruited, trained and supervised new employees.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.

Education

GED -

GED.com
Corpus Christi, TX
03-2001

GED -

Mary CARROLL HIGH School
Corpus Christi, TX
03-2001

Timeline

Accounting Clerk II

Gulf Cost Federal Credit Union
02.2013 - Current

Stocker

Victoria Secret
04.2012 - 02.2013

Customer Service Representative

Davids Bridal
04.2012 - 02.2013

Store Manager

Snappy Foods
02.2005 - 03.2012

GED -

GED.com

GED -

Mary CARROLL HIGH School

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Kayla Lawson