Kayla Layton
Office Manager
Tuckahoe,NJ
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
38
38
years of professional experience
Work History
Office Manager
Cambridge Development Company
05.2009 - Current
- Coordinated special projects and managed schedules.
- Managed office operations while scheduling appointments for department managers.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Updated reports, managed accounts, and generated reports for company database.
Office Manager
Engineering Design Associates
09.2001 - Current
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Launched quality assurance practices for each phase of development
- Coordinated special projects and managed schedules.
- Maintained computer and physical filing systems.
- Developed detailed plans based on broad guidance and direction.
- Controlled finances to lower costs and keep business operating within budget.
- Managed office operations while scheduling appointments for department managers.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Reported to senior management on organizational performance and progress toward goals.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Updated reports, managed accounts, and generated reports for company database.
Operations Manager
The Pines At Clermont Golf Course
02.2009 - 01.2012
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Increased profit by streamlining operations.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reported issues to higher management with great detail.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Education
High School Diploma -
Ocean City High School
Ocean City, NJ06.2001
Skills
- Information Protection
- Senior Leadership Support
- Account Reconciliation
- Written Communication
- Business Administration
- Policy and Procedure Modification
- Project Management
- Workflow Planning
- Banking Operations
- Database Administration
- Proposal Writing
- Workflow Optimization
- Financial Accounting
- Financial Tracking
- Accounts Payable and Receivable
- Organizational Skills
- Administration and Operations
- Reading Comprehension
Timeline
Office Manager
Cambridge Development Company
05.2009 - Current
Operations Manager
The Pines At Clermont Golf Course
02.2009 - 01.2012
Office Manager
Engineering Design Associates
09.2001 - Current
High School Diploma -
Ocean City High School
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