Kayla Lee
Saint Peters,MO
Summary
Dynamic culinary professional with extensive experience, excelling in food safety and kitchen management. Proven ability to enhance customer satisfaction through exceptional service and attention to detail. Skilled in staff coordination and decision-making, driving repeat business with high-quality meal preparation and efficient operations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Chef/Dietary Aide
Hampton Manor of St Peters
03.2025 - Current
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
Assistant Manager
Dennys Restaurant
10.2024 - 03.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Generated repeat business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Cook Shift Leader
Dillas Quesadillas
05.2024 - 09.2024
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Placed orders to restock items before supplies ran out.
- Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
- Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.
- Supported overall restaurant success through cross-training in various positions when necessary to provide adequate coverage during busy times.
Education
High School Diploma -
Commonwealth Charter Academy of Harrisburg
Harrisburg, PA07-2021
Skills
- Food safety and sanitation
- Customer service
- Knife skills
- Kitchen management
- Attention to detail
- Kitchen operations
- Allergen awareness
- Staff coordination
- Portion and cost control
- Money handling
- Team leadership
- Decision-making
Certification
- Serv Safe Certified
- Food Handlers Certified
Timeline
Chef/Dietary Aide
Hampton Manor of St Peters
03.2025 - Current
Assistant Manager
Dennys Restaurant
10.2024 - 03.2025
Cook Shift Leader
Dillas Quesadillas
05.2024 - 09.2024
High School Diploma -
Commonwealth Charter Academy of Harrisburg
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