Kayla Lemorin
Princeton,TX
Summary
Service-oriented professional with expertise in fine dining hospitality and front desk operations. Specializes in crafting personalized experiences and managing client interactions with discretion. Committed to maintaining brand standards and delivering exceptional service in upscale environments.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Medical Receptionist
America's Best Contacts and Glasses
Sherman, Texas
02.2024 - Current
- Delivered a warm, professional first impression to guests and clients, fostering a calm, welcoming, and service-focused environment.
- Managed confidential client records with discretion and strict adherence to privacy and compliance standards.
- Handled high-volume, multi-line phone communication with polished etiquette, efficiently addressing inquiries and directing calls.
- Scheduled, confirmed, and followed up on appointments while maintaining accurate client profiles and service records.
- Coordinated closely with service professionals to maintain smooth client flow and an elevated, organized guest experience.
Fine Dining Server
Tanglewood Resort
Pottsboro, Texas
05.2024 - 06.2025
- Assisted in training new servers on service standards and restaurant procedures.
- Demonstrated strong product knowledge, including menu details, ingredients, preparation methods, and beverage pairings.
- Prepared tables, rolled silverware and expertly polished glassware for optimal presentation.
- Managed multiple tables efficiently while maintaining an attentive and unobtrusive service.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Lead Toddler Teacher
Koti Academy
Howe, Texas
06.2020 - 02.2024
- Managed classroom environment to ensure safety and foster learning.
- Facilitated daily activities promoting social, emotional, and cognitive growth.
- Implemented curriculum enhancements based on children's interests and feedback.
- Organized parent-teacher conferences to strengthen community involvement.
- Maintained accurate records of each toddler's progress in areas such as language skills, motor skills, problem solving abilities.
- Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
Education
High School Diploma -
C E Ellison High School
Killeen, TX05-2020
Skills
- Professional Guest Relations and Discretion
- Reservation Management
- Conflict Resolution with Brand-Standard Composure
- Multi-Line Phone & Email Etiquette
- Upselling & Experience Enhancement
- Front Office Organization
- Cash Handling & Secure Payment Processing
- Appointment Coordination
- Workflow Optimization
- Early Childhood Education
- Lesson Implementation
- Social-Emotional Learning
Certification
Food Handler / Food Safety Certification (Previously Certified)
Timeline
Fine Dining Server
Tanglewood Resort
05.2024 - 06.2025
Medical Receptionist
America's Best Contacts and Glasses
02.2024 - Current
Lead Toddler Teacher
Koti Academy
06.2020 - 02.2024
High School Diploma -
C E Ellison High School