Kayla Lepper

• Captured stunning images by utilizing various lighting techniques and creative compositions.
• Enhanced client satisfaction through exceptional editing skills, resulting in repeat business and referrals.
• Showcased diverse photography styles for clients to choose from, increasing portfolio versatility.
• Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
• Digitally edited photos to enhance appearance.
• Took photos from different angles and perspectives to capture perfect images.
• Edited, toned, captioned, and uploaded photographs for publication.
• Utilized market knowledge of ecommerce industry, supporting company sales goals and objectives.
• Adaptable and proficient in learning new concepts quickly and efficiently.

• Delivered clerical support by handling range of routine and special requirements.
• Completed clerical tasks such as filing, copying and distributing mail.
• Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Provided clerical support to all accounting professionals in department.
• Produced and distributed invoices and financial documents.

• Helped customers complete purchases, locate items and join reward programs.
• Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
• Money Management.
• Educated employees on register use, merchandising and customer service.
• Directed team of cashiers to maximize performance and deliver exceptional service to every customer.
• Processed checks, cash and credit purchases or refunds.
• Evaluated professionalism of checkouts and kept team members on top of cleaning tasks.

• Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Learned every team members' role to offer skilled backup during shortages and high-volume periods.
• Coordinated supervisory assignments to maintain strong front-line leadership over front end operations.
• Money Management.
• Set overall vision and provided team leadership.
• Developed training, task and process guidelines and communicated clear and concise directions to employees.
• Interviewed, hired and trained new employees for production positions.
• Introduced team contests and goals to enhance productivity and improve employee morale.

Deli Associate

• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Money Management.
• Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
• Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
• Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
• Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
• Opened new inventory and rotated stock by dates to maintain freshness.
• Calculated total items needed to assemble party trays and placed orders for inventory.

Store Supervisor

• Maintained customer satisfaction with quick and professional handling of product returns.
• Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
• Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
• Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
• Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
• Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
• Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.

• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Inspected dishes and utensils for cleanliness.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Stayed up-to-date on menu changes to help customers make food choices.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
• Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.

• Examined and sorted articles according to color, fabric, soil level and required cleaning technique.
• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
• Entered orders into computer database system.
• Money Management
• Keeping the store clean.
• Stocking and Inventory