Kayla Lewis
Healthcare
Quad Cities,IL
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
20
20
years of professional experience
Work History
Medical Assistant
Trinity Work Fitness Center
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Medical Assistant
Community Health Care
- Company Overview: Pediatrics
- Assisted pediatric physicians with patient care
- Accurate measuring and recording of vital signs
- Health history & growth measurements
- Address patient/parent concerns
- Interview patients
- Call in prescriptions to pharmacies per Physician's orders
- Administer immunizations
- Report communicable diseases to health department
- Schedule appointments
- Return patient calls
- Medical records; Electronic & Physical
Certified Nurse Assistant
St. Vincent's Home
- Boosted overall patient satisfaction through genuine empathy, active listening skills, and consistent professionalism in all interactions.
- Participated in ongoing professional development opportunities to remain current on best practices in the field of Certified Nurse Assistance.
- Maintained accurate records of vital signs, fluid intake, and output for effective patient monitoring.
- Supported patients'' emotional well-being by actively listening to their concerns and offering compassionate companionship.
Patient Care Tech
Hannibal Reginal Hospital
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Supported patients' daily living activities, improving their hospital stay experience.
- Ensured safety and well-being of patients through diligent observation and reporting of changes in condition.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention.
Medical Assistant
Concentra
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Certified Nurse Assistant
Grape Tree Medical Staffing Agency
- Report to understaffed facilities to help with resident care
- Assist with ADL's
- Accurate measuring and recording of vital signs
- Observation and reporting of any physical/behavioral changes
- Measure urine output/empty catheters
- Facilitated safe transportation within the facility using wheelchairs or lifts when necessary for appointments or treatments.
Caregiver-C.N.A
Park Vista Retirement and Assisted Living
- Accurate measuring and recording of vital signs
- Assist residents with ADL's
- Hourly, Q3H safety & incontinence checks
- Observation and reporting of any physical/behavioral changes
- Lead staff when no nurse supervisor available and make executive triage decisions
Medical Assistant, Clinic Patient Experience Champion
Unity Point Health Multi-Specialty Clinic
- Electronic Health Records
- Interview patients
- Prep exam rooms & assist physicians for minor office procedures
- Scheduling
- Order medical and office supplies
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Administer immunizations
Behavioral Health Tech
Robert Young Center
11.2018 - Current
- Company Overview: Inpatient & Riverside Detox
- Hourly & Q15minute safety checks
- Accurate measuring and recording of vital signs
- Observation & reporting of physical/behavioral changes
- Positive, therapeutic interaction with patients
- 1:1 safety observation with high-risk patients
- Documentation of sleep hours
- Assist patients with ADL's
- Search patient belongings for contraband
- Inpatient & Riverside Detox
Education
UTHS-Diploma - Early Childhood Education
05-2003
Medical Assistant-Diploma - Healthcare
11-2005
No Degree - Nurse Assistant
05.2001 - 01.2011
BA Science of PsychologyDegree -
Skills
Front & Back office Medical Assistant
Personal And Professional Attributes
- Empathy
- Self-Awareness
- Responsible
- Flexibility
- Leadership
- Teamwork
- Interpersonal Communication
- Time Management
- Critical Thinking
- Problem Solving
- Adaptability
Certificates And Training
- CPR/BLS Adult, Child & Infant
- Infection Control Training
- First Aid
- Mandatory Child Abuse & Neglect IL/IA
- Mandatory Dependent Adult & Elder Abuse IL/IA
- Mental Health Issues Secondary to Medical Problems
- Mental Health Problems in Acute Care Patients
- Depression: Adolescent Patients
- Family Issues: Adolescent Patients
- Harassment and Civility Training
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
- Focus & Honoring you award.
Timeline
Behavioral Health Tech - Robert Young Center
11.2018 - Current
Scott Community College - No Degree, Nurse Assistant
05.2001 - 01.2011
Medical Assistant - Trinity Work Fitness Center
Medical Assistant - Community Health Care
Certified Nurse Assistant - St. Vincent's Home
Patient Care Tech - Hannibal Reginal Hospital
Medical Assistant - Concentra
Certified Nurse Assistant - Grape Tree Medical Staffing Agency
Caregiver-C.N.A - Park Vista Retirement and Assisted Living
Medical Assistant, Clinic Patient Experience Champion - Unity Point Health Multi-Specialty Clinic
United Township High School - UTHS-Diploma, Early Childhood Education
Brown Mackie College - Medical Assistant-Diploma, Healthcare
Grand Canyon University - BA Science of PsychologyDegree,
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