Kayla Lilly

• Developed, launched, and promoted kickstart campaigns that raised over $90,000 for yearly project resource funding, while managing organizational budget.

• Conducted continuous financial analysis resulting in cost savings of 10- 30%, increasing yearly.

• Oversaw the collaboration of department and project managers through innovative leadership to facilitate cohesive development functions and efficiently fulfill organizational project initiatives.

• Cultivated the development of customer and associated sales database structure cultivating professional and personalized customer experience.

• Oversaw daily operations of overall business including the supervision and leadership of employees, supplies management, customer relations and financial processes contributing to business growth by 60% across service and catering departments.
• Drove quality customer experiences by facilitating business wide consistency, competence, and professionalism, generating 4.5-star review ratings across all customer review platforms.
• Developed, managed, and improved processes for gap analysis, training and development and new program rollout resulting in employee efficiency and 75% increased employee retention.
• Strengthened product branding initiatives and maximized outreach by overseeing acquisitions, events, and business development across three departments.

• Co-Founded and pioneered non-profit organization purposed to support positive development for young women.
• Constructed and facilitated organizational programming, seminars, classes - conducting over 250 empowerment sessions
• Managed and cultivated partnerships with prime community organizations such as The Boys & Girls Club of America, Hartford Public Schools and The C.O.G.I.C. Inc.
• Lead organizational administration overseeing all processes and functions
• Positively impacted and reached 500 girls ages 5-20 nationwide.
• Allocated $150,000 in funding supporting organizational initiatives.

• Pioneered and developed department structure, lessons, programming, and outreach ministries.
• Facilitated cross-functional teams implementing budgeting and resource allocation systems improving efficiency and ministry success.
• Mobilized and supervised communal programs and events facilitating distribution of valued $80,000 in food, clothing, personal care items and Christian literature.

• Provided high-level administrative support to the Office of National/ General Supervisor of Women and The National Women’s Department - C.O.G.I.C. Intl.
• Worked as appointed Special Assistant to the National/General Supervisor of Women, providing total ministry administration, essential personal assistance services, calendar, and travel coordination.
• Maintained and pioneered filing systems for official documentation, licensing and credentialing processes for archiving, improving departmental organization.
• Prepared and distributed internal and external communications, including memos, reports, presentations, and various ministry documentation.
• Managed confidential information with integrity and discretion, maintaining strict confidentiality protocols.