Kayla Lira
Deltona,FL
Summary
Dedicated and resourceful professional with a strong background in both parenting as a stay-at-home mom seeking to transition back into the workforce into a new and challenging role.
Overview
7
7
years of professional experience
Work History
Mother
Housewife
10.2023 - Current
- Cultivated strong communication and interpersonal skills through interactions with children, family members, and service providers.
- Demonstrated patience, adaptability, and resilience in handling challenges and changes within the family dynamic.
- Maintained household responsibilities, including meal preparation, household chores, and budget management.
Front Desk Receptionist
Sterling Medical Group
08.2021 - 10.2023
- Scheduled patient appointments and procedures, optimizing office efficiency.
- Managed phone calls and patient inquiries, providing knowledgeable and courteous assistance.
- Assisted with billing and insurance claims processing, ensuring timely reimbursement.
Front Desk Receptionist
Dermatology and Mohs Surgery
06.2020 - 07.2021
- Managed front desk operations, including greeting patients, scheduling appointments, and answering inquiries.
- Handled patient registration and insurance verification processes efficiently.
- Maintained electronic medical records with accuracy and confidentiality.
Front Desk Receptionist Assistant
Lawrence Teixeira, DC PA
07.2017 - 05.2020
- Managed phone calls, scheduled appointments, processed patient paperwork and payments.
- Assisted with filing, data entry, and other administrative tasks.
- Resolved patient inquiries and issues in a timely and professional manner.
Education
Associate Of Science - Medical Assisting
Southern Technical College
Orlando, FL05.2017
Skills
- Communication Skills
- Time Management
- Multitasking
- Adaptability
- Critical Thinking
- Data Entry
- Problem-Solving
- Teamwork
- Organization
- Attention to Detail
- Appointment Scheduling
- Insurance Verification
- HIPAA compliance
- Electronic Health Record Management
Timeline
Mother
Housewife
10.2023 - Current
Front Desk Receptionist
Sterling Medical Group
08.2021 - 10.2023
Front Desk Receptionist
Dermatology and Mohs Surgery
06.2020 - 07.2021
Front Desk Receptionist Assistant
Lawrence Teixeira, DC PA
07.2017 - 05.2020
Associate Of Science - Medical Assisting
Southern Technical College