Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Lohrli Hynes

Coronado,CA

Summary

Dependable Server and Bartender successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. I am hoping to apply these skills to a new industry, such as the City of San Diego Parks system while working in Natural Resources.

Overview

16
16
years of professional experience

Work History

Station Tavern

Sam Chammas
08.2016 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Visual Key Holder

H&M Hennes & Mauritz
04.2007 - 02.2016
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Worked with store managers to implement new displays, promotions and store layout changes.

Education

Bachelor of Arts - Sustainability, Recreation And Tourism Management

San Diego State University
San Diego, CA
05.2025

Skills

  • High-Volume Dining
  • Dining Customer Service
  • Service Prioritization
  • Friendly demeanor with a positive attitude Listens attentively to management and takes feedback well

Timeline

Station Tavern

Sam Chammas
08.2016 - Current

Visual Key Holder

H&M Hennes & Mauritz
04.2007 - 02.2016

Bachelor of Arts - Sustainability, Recreation And Tourism Management

San Diego State University
Kayla Lohrli Hynes