Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Lohrli Hynes

Coronado,CA

Summary

Dependable Server and Bartender successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. I am hoping to apply these skills to a new industry, such as the City of San Diego Parks system while working in Natural Resources.

Overview

16
16
years of professional experience

Work History

Station Tavern

Sam Chammas
San Diego, CA
08.2016 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Visual Key Holder

H&M Hennes & Mauritz
San Diego, CA
04.2007 - 02.2016
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Worked with store managers to implement new displays, promotions and store layout changes.

Education

Bachelor of Arts - Sustainability, Recreation And Tourism Management

San Diego State University
San Diego, CA
05.2025

Skills

  • High-Volume Dining
  • Dining Customer Service
  • Service Prioritization
  • Friendly demeanor with a positive attitude Listens attentively to management and takes feedback well

Timeline

Station Tavern

Sam Chammas
08.2016 - Current

Visual Key Holder

H&M Hennes & Mauritz
04.2007 - 02.2016

Bachelor of Arts - Sustainability, Recreation And Tourism Management

San Diego State University
Kayla Lohrli Hynes