Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Lohse

Colorado Springs,CO

Summary

Dynamic and versatile professional with extensive experience in customer service and sales roles, complemented by a solid track record of effective time management and organizational skills. At Applebee's, I honed my verbal communication and multitasking abilities, ensuring a seamless dining experience for guests. My tenure as a sales associate at Toys R Us and Petco strengthened my problem-solving skills and attention to detail, allowing me to efficiently manage inventory and provide exceptional service. As a stay-at-home mother, I developed a strong sense of dependability and responsibility, adeptly balancing multiple priorities. I am eager to leverage my diverse skill set in a collaborative team environment to contribute to organizational success.

Overview

12
12
years of professional experience

Work History

Stay at Home Mother

N/A
08.2017 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.

Sales Associate

Petco Animal Supplies Stores Inc.
04.2015 - 12.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Toys R Us
01.2015 - 03.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Restaurant Hostess

Applebee's Neighborhood Grill & Bar
01.2012 - 11.2014
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Education

Bachelor of Arts - Human Resource Management

American Military University
Charles Town
07.2024

No Degree - Psychology

Metropolitan Community College
Omaha, NE

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Time Management
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking Abilities
  • Critical Thinking
  • Organizational Skills
  • Computer Skills
  • Verbal Communication

Timeline

Stay at Home Mother

N/A
08.2017 - Current

Sales Associate

Petco Animal Supplies Stores Inc.
04.2015 - 12.2015

Sales Associate

Toys R Us
01.2015 - 03.2015

Restaurant Hostess

Applebee's Neighborhood Grill & Bar
01.2012 - 11.2014

Bachelor of Arts - Human Resource Management

American Military University

No Degree - Psychology

Metropolitan Community College
Kayla Lohse