Kayla Lopez
Indio,CA
Summary
Disciplined professional experienced in document management and time management. Offers skills in recordkeeping, knowledge of information security practices and background in office standards. Looking to put knowledge and abilities to good use in clerical position focused on information and document oversight.
Overview
12
12
years of professional experience
Work History
Front Desk Medical Receptionist
Coachella Valley Foot and Ankle
11.2022 - Current
- Completed clerical duties and tasks for clinic administration.
- Managed multi-line phone system and pleasantly greeted patients.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Checked patient insurance, demographic, and health history to keep information current.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
Recreation Leader
City Of La Quinta
11.2021 - 11.2022
- Supervises and provides oversight to facilities and facility rentals;
- Maintains records and prepares reports relevant to assigned programs and facility supervision;
- Assists other staff with activities at major recreation facilities and events;
- Prepares and cleans up rental sites and recreational facilities;
- Collects/deposits money at off-site locations;
Sales Associate
Salon Centric
10.2016 - 03.2022
- Deliver exceptional customer service
- Inventory and restocking products
- Manage cash drawers at the beginning and end of shifts
- Provided positive first impressions to welcome existing, new and potential customers.
Medical Administrative Assistant
Desert Clinics Pain Institute
04.2018 - 09.2019
- Served patients by greeting them, scheduling appointments, and maintaining records and accounts
- Maintained patient accounts by obtaining, recording, and updating personal and financial information
- Recorded and collected patient payments
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
Cable Systems Installer
US Army
10.2012 - 10.2015
- Maintain, operate, and perform unit level maintenance on cable and wire communication systems
- Provide first line troubleshooting for all the hardware and software configurations
- Maintain a schedule of all unit VTC sessions and associated equipment
Education
Certification - Administrative Medical Assisting
Milan Institute - Palm Desert
Palm Desert, CA04.2018
High School Diploma -
Indio High School
06.2011
Skills
- HIPAA Compliance
- Paperwork coordination
- Patient Relations
- Insurance Verification
- Payment Collection
- Microsoft Office
- Schedule Coordination
- Information documentation
Timeline
Front Desk Medical Receptionist
Coachella Valley Foot and Ankle
11.2022 - Current
Recreation Leader
City Of La Quinta
11.2021 - 11.2022
Medical Administrative Assistant
Desert Clinics Pain Institute
04.2018 - 09.2019
Sales Associate
Salon Centric
10.2016 - 03.2022
Cable Systems Installer
US Army
10.2012 - 10.2015
Certification - Administrative Medical Assisting
Milan Institute - Palm Desert
High School Diploma -
Indio High School
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