Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
Generic

Kayla Lopo

Tampa,FL

Summary

Customer Service Excellence - Creative Development - Brand Awareness - Staff Training & Development A forward-thinking leader with tactical vision, keen bottom-line focus, and confirmed aptitude to devise efficient resolutions. Production management professional knowledgeable about allocating resources, optimizing production and increasing output with hands-on and dedicated approach. Articulate and professional problem-solver with good relationship-building abilities. Proficient in planning and implementing innovative production strategies.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Quality Control Production Manager

Pure Infinity Botanicals
03.2023 - Current
  • Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques.
  • Reduced waste and material costs by optimizing resource allocation and inventory management.
  • Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
  • Developed a comprehensive training program for new hires, resulting in higher employee retention rates and faster integration into the team.
  • Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
  • Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
  • Spearheaded process improvements that led to reduced cycle times, allowing for increased output without additional manpower or equipment investment.
  • Updated logs and submitted timely reports detailing activities in line with regulatory standards.
  • Utilized data analysis tools to identify and resolve production issues.
  • Evaluated employee performance and provided feedback and training as needed.
  • Coordinated with other departments to align production with customer requirements.
  • Implemented preventive maintenance programs for equipment, extending their lifespan and minimizing downtime due to malfunctions.

Quality Assurance Specialist

Method Testing Laboratories
01.2022 - 02.2023
  • As a Quality Assurance Specialist, I prepare and implement quality assurance policies and procedures while performing routine inspections and quality tests
  • Maintain a record of quality assurance activities for future use and reference
  • Ensure adherence to industry quality and safety standards to create a safe working environment
  • Evaluate outcomes of quality inspections and propose corrective measures accordingly
  • Develop improved standards for production and design and create testing protocols for implementation across all service lines
  • Provide training and support to quality assurance team members, covering systems, policies, procedures, and core processes.
  • Conducted thorough audits of manufacturing processes, resulting in increased efficiency and reduced defects.
  • Improved product quality by implementing rigorous testing procedures and identifying areas for improvement.

Quality Supervisor

Ashley Furniture Warehouse
01.2020 - 01.2022
  • As a Quality Supervisor, I executed and maintained records of day-to-day audits present within all warehouse departments
  • Provided supervisory facilities by overseeing any process non-compliance and coaching employees for the future observance of company quality and standardization goals to achieve operational excellence
  • Mitigated losses and expenses by drafting reports on compliance issues and business correspondence
  • Conducted weekly meetings with management as per capabilities in reading furniture blueprints and experience within Verification processes to examine and control any manufacturing defects
  • Handled any malfunctions in product quality and reported all labeling discrepancies to manufacturers for future improvements
  • Superintend product delivery team 3 times a quarter to enhance tech services and better align procedures with customer reviews
  • Created new programs focusing on Quality Control and Assurance with constructive communication and collaboration with the training team
  • Provided mentoring and coaching expertise by sending out weekly graphs and guidelines to management in DC for better compliance with safety and control protocols.
  • Reduced customer complaints by addressing root causes of quality issues and driving continuous improvement initiatives.
  • Enhanced product quality by implementing stringent inspection processes and providing comprehensive feedback to production teams.

Inventory Receiving Manager

Habitat for Humanity
01.2018 - 01.2020
  • As an Inventory Receiving Manager, I participated in improvement of sales processes by managing inventory levels
  • Corrected all bills of materials and work orders to maintain inventory accuracy through close collaboration with donations and buyer planners
  • Created and established a safe and secure working environment for warehouse while eliminating access to non-departmental personnel.
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.

Shipping & Receiving Supervisor

Gibraltar Manufacturing
01.2015 - 01.2018
  • As a Shipping & Receiving Supervisor, I performed several day-to-day operations, such as assembling, addressing, stamping, coordinating shipping/receiving merchandise, unloading/unpacking, verifying products, dispatching, and recording incoming merchandise
  • Oversaw all aspects of dispatching efforts while maintaining compliance with appointed arrival times and destinations
  • Hold overall accountabilities for arranging transportation for shipping and receiving the merchandise
  • Recorded and retained information on all outgoing and incoming shipments from and to the warehouse
  • Prepared mailing labels and assured the fulfillment of all orders and withdrawal requests from the warehouse aimed at the proceeding of shipments
  • Ensured availability of stock by identifying, labeling, and placing materials and supplies on time
  • Supervised and streamlined overall day-to-day operations of 15 people
  • Evaluated staff performance concurrently and implemented appropriate processes for improvement
  • Identified, created, loaded, and secured products at finishing stock for shipment.
  • Enhanced warehouse efficiency by implementing streamlined shipping and receiving processes.
  • Reduced order errors through meticulous attention to detail in the verification of incoming and outgoing shipments.

Inventory Coordinator Manager

Meijer
Flint, Michigan
01.2011 - 01.2015
  • As an Inventory Coordinator, I directed inventory control functions at the site, leading teams, and executing warehouse work as needed
  • Identified issues related to product, processes, and quality, provided solutions through appropriate channels, and verified implementation of solutions
  • Fixed inventory problems efficiently, such as consistent stock-outs, low rate of inventory turnover, and high amount of obsolete inventory/working capital
  • Accurately reviewed and maintained paperwork for future use
  • Carried out physical inventories/cycle counts and maintained inventory accuracy metrics for measuring the accuracy of inventory
  • Attended staff and customer meetings to discuss and resolve issues
  • Used PC/tablet skills to perform e-mailing, reports, label preparation, inventory checks, and any PC/tablet function necessary for a specific area
  • Improved inventory accuracy by conducting regular audits and implementing an efficient tracking system.
  • Reduced stock discrepancies by diligently investigating variances and resolving issues promptly.
  • Trained new employees on proper inventory procedures, ensuring consistency in processes across the team.

Education

Associate in Business Management -

MSU
Lansing, MI

Skills

  • Excellent Customer Service
  • Astute Communication
  • Product Presentation
  • Operational Excellence
  • Process Improvement Planning
  • Team Leadership & Building
  • Project Management
  • Relationship Building
  • Retail Management
  • Complex Problem Resolution
  • Safety Management
  • Root Cause Analysis
  • Production Optimization
  • Production Line Management
  • Team Development

Accomplishments

  • Increased overall productivity and quality by 110% by implementing training programs designed to increase performance levels.

Certification

  • Innovator Of The year 2023, Pure Infinity Botanicals- 7months

Timeline

Quality Control Production Manager

Pure Infinity Botanicals
03.2023 - Current

Quality Assurance Specialist

Method Testing Laboratories
01.2022 - 02.2023

Quality Supervisor

Ashley Furniture Warehouse
01.2020 - 01.2022

Inventory Receiving Manager

Habitat for Humanity
01.2018 - 01.2020

Shipping & Receiving Supervisor

Gibraltar Manufacturing
01.2015 - 01.2018

Inventory Coordinator Manager

Meijer
01.2011 - 01.2015

Associate in Business Management -

MSU

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Kayla Lopo