Kayla Haverkamp
Waubun,MN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, polite and attentive in offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.
Overview
8
8
years of professional experience
Work History
Vet Assistant
Back Roads Veterinary Clinic
Menahga, MN
10.2022 - Current
- Stocked supplies necessary for veterinary treatments.
- Ensured that all equipment was properly maintained and calibrated.
- Provided emotional support to pet owners when needed.
- Performed administrative tasks related to filing paperwork and scheduling appointments.
- Assisted veterinarians with physical examinations of animals.
- Recorded patient histories, patient observations, treatments, and medications administered.
- Monitored vital signs during surgery and anesthesia recovery.
- Administered injections, immunizations, prescribed medications, and intravenous fluids as instructed by veterinarian.
- Maintained medical records on each animal seen in clinic.
- Communicated effectively with clients regarding their pet's health status.
- Communicated with veterinarians and staff members to maintain patient flow.
- Obtained information and history from clients to maintain medical charts.
- Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
- Advised clients on animal care, nutrition and behavior problems.
Office Assistant
Winter Truck Line
Mahnomen, MN
01.2021 - 08.2022
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Maintained an organized filing system of paper documents and electronic files.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Managed daily office operations and maintained a clean and efficient workspace.
- Supported bookkeeping tasks such as invoicing and expense tracking.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Answered and directed phone calls to appropriate staff members.
- Answered telephones, directed calls, and took messages.
- Completed and mailed contracts, invoices or checks.
Daycare Childcare Provider
Self-employeed
Waubun, MN
09.2016 - 10.2020
- Organized activities such as games, arts and crafts, music, storytelling and outdoor activities to encourage learning and development.
- Assisted in the maintenance of a clean and orderly daycare facility.
- Developed daily schedules for activities including naps, playtime, meals and snacks.
- Helped facilitate transitions between activities with minimal disruption to the group of children involved.
- Provided emotional support during times of distress or fear experienced by individual children or groups of children attending the daycare center.
- Encouraged creativity through art projects like painting, drawing and collage making.
- Read stories aloud to promote literacy among young students.
- Assisted with potty training when necessary.
- Kept parents informed about their child's progress throughout the year.
- Used positive reinforcement and behavior modeling to instill discipline in children.
Education
Some College (No Degree) - Biology
Mayville State University
Mayville, NDSkills
- Appointment Scheduling
- Client Communication
- Patient Care
- Nutritional counseling
- Medical record-keeping
Timeline
Vet Assistant
Back Roads Veterinary Clinic
10.2022 - Current
Office Assistant
Winter Truck Line
01.2021 - 08.2022
Daycare Childcare Provider
Self-employeed
09.2016 - 10.2020
Some College (No Degree) - Biology
Mayville State University
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