Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Maggard

Springfield,MO

Summary

Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Overview

6
6
years of professional experience

Work History

Supervisor

Harter House EastGate
04.2024 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Supervisor

Red Racks Thrift Stores
12.2022 - 03.2024
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Coordinated with other departments to maintain smooth and efficient product flow.
  • Increased office efficiency by organizing and maintaining a well-structured filing system.
  • Assisted in the preparation and distribution of reports, contributing to data-driven decision-making processes.

Cashier

Walmart
09.2022 - 12.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

CarHop

Sonic Drive In
09.2019 - 04.2022
  • Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
  • Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
  • Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
  • Handled cash transactions accurately, providing correct change and processing credit card payments securely.
  • Ensured timely delivery of food and beverages to customers, prioritizing exceptional service.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Collaborated with kitchen staff to address any special dietary needs or modifications requested by guests.

Education

High School -

Central High School
Springfield, MO

Skills

  • Training and mentoring
  • Goal oriented
  • Customer service
  • Employee motivation
  • Attention to detail
  • Decision-making
  • Team building

Timeline

Supervisor

Harter House EastGate
04.2024 - Current

Supervisor

Red Racks Thrift Stores
12.2022 - 03.2024

Cashier

Walmart
09.2022 - 12.2022

CarHop

Sonic Drive In
09.2019 - 04.2022

High School -

Central High School

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