Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Kayla Mains

Medina,OH

Summary

Dynamic and dedicated professional with extensive experience in customer service at Home Depot. Proven ability to enhance customer satisfaction through effective communication and cash handling expertise. Recognized for maintaining a clean and organized environment while building lasting customer relationships. Committed to excellence and adapting quickly to meet business needs.

Overview

4
4
years of professional experience

Work History

Cashier

Home Depot
05.2025 - Current
  • Processed transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers in locating products and provided exceptional service.
  • Maintained clean and organized checkout area to enhance customer experience.
  • Handled cash, credit, and debit transactions while ensuring security protocols.
  • Resolved customer inquiries and complaints promptly to maintain satisfaction levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Sales Associate

Dollar General Market
06.2022 - 06.2023
  • Operated point-of-sale systems efficiently to process customer payments accurately.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Engaged with customers to effectively build rapport and lasting relationships.

Sales Associate

Bp Gas Station
02.2022 - 06.2022
  • Assisted customers with product inquiries and transactions, ensuring a positive service experience.
  • Maintained cleanliness and organization of sales area, promoting a welcoming environment.
  • Stocked shelves and displayed merchandise strategically to enhance product visibility.
  • Resolved customer complaints promptly, reinforcing loyalty and satisfaction.
  • Educated customers on promotions and loyalty programs, driving engagement and repeat business.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.

Packer

Just Mikes Jerky
06.2021 - 02.2022
  • Operated packaging machinery to ensure efficient product assembly.
  • Inspected items for quality assurance before packaging.
  • Maintained cleanliness and organization of work area for safety compliance.

  • Assisted in loading finished products onto pallets for shipping.
  • Adapted quickly to changing tasks and priorities throughout shifts.
  • Learned proper techniques for packaging various types of products effectively.
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.

Education

No Degree -

Graduation Alliance

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Money handling
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Cash management
  • Cash register systems
  • Cash handling expertise
  • Payment processing
  • Product restocking
  • Cash drawer balancing
  • POS system operations
  • Payment collection
  • POS systems
  • ID verification
  • Order packaging
  • Order verification
  • Liquor regulations and compliance
  • Clear communication
  • Empathy and patience

Timeline

Cashier

Home Depot
05.2025 - Current

Sales Associate

Dollar General Market
06.2022 - 06.2023

Sales Associate

Bp Gas Station
02.2022 - 06.2022

Packer

Just Mikes Jerky
06.2021 - 02.2022

No Degree -

Graduation Alliance
Kayla Mains