Kayla Manning
Byram
Summary
Experienced in customer service, money services, and retail. Eager to expand expertise into the field of pharmacy. Strong background in answering customer questions, making recommendations, and handling sales transactions on the POS cash register. Possess a diverse skill set applicable in various settings. Ability to multitask, solve problems, and resolve conflicts crucial in previous roles. Confident that these skills will seamlessly translate into the pharmacy industry.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Manager/Key Holder and Pharmacy Technician
CVS Pharmacy
01.2023 - Current
Pharmacy Technician
CVS Pharmacy
01.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Retail Cashier
Walmart Supercenter
10.2021 - 01.2023
- Promoted customer loyalty and consistent sales by providing friendly service and knowledgeable assistance
- Collected card, cash, and check payments to process transactions
- Resolved issues that customers might encounter
- Working as the type of associate that knows how to work money services, customer service, cashiering, and am also a successor
- Used my knowledge to assist new team members in learning how to operate registers, merchandise stock, and meet customer needs, resulting in increased group performance and customer satisfaction
Education
High School -
Yazoo County High School
Yazoo City, MS05.2020
Skills
- Tax preparation
- Team Leadership
- Excellent multi-tasker
- Cash handling accuracy
- Customer service
- Dedicated team player
- Reliable and dependable
- Effective leadership
- Process improvement
Certification
Pharmacy Technician Certificate
Timeline
Shift Manager/Key Holder and Pharmacy Technician
CVS Pharmacy
01.2023 - Current
Pharmacy Technician
CVS Pharmacy
01.2023 - Current
Retail Cashier
Walmart Supercenter
10.2021 - 01.2023
High School -
Yazoo County High School
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