Kayla Charles

• Assists in answering telephones; takes messages and/or redirects calls; responds to routine questions; explains routine policies and procedures as necessary
• Trains new employees and serves as first contact for problems when required
• Perform any additional duties as assigned by supervisory personnel.

• Run the register, manage stock and orders, handle customer service, take online orders, manage kitchen, help coordinate event, process and handle curbside orders, Greets and assists guests, train new employees
• For a Snack Pop Up Shop.

• Handle online orders and register, make customers feel welcome with only the highest expectation in jewelry, present jewelry and sell.

• Handle online orders and register, make customers feel welcome with only the highest expectation in jewelry, present jewelry and sell
• Process and fulfill Curbside orders.

• Making outbound calls for quotes that were filled out online, cold calling, warm transfers.

• Make every interaction quick and efficient with a personal touch
• Cleans and/or sanitizes work areas, utensils, or equipment
• Describes menu items to customers or suggest products that might appeal to them
• Serves prepared foods, such as Muffins and Packaged Coffee Beans
• Receives and processes customer payments
• Prepares and serves hot and cold beverages, such as, espresso drinks, blended coffees, and Refreshers
• Did advertising and promotion material on social media, such as bringing in New Customers to try a 'hidden' menu item as well as building rep-ore with first-time consumers to bring them back as a regular customer
• Stay with core values speed, quality, and service
• It's important that the customer gets exactly what they ordered.

• Handle online orders and register, make sure customers feel welcome with only the highest expectation in jewelry, present jewelry and sell
• Process and fulfill Curbside orders.

• Handle merchandise and know what they are used for, Recollect merchandise in the aisles, assist customers as within your knowledge, provide customers with a family-like service
• Help restock in other departments as needed.

- Lash Lifts: Proficient in the art of lash lifts, ensuring stunning results for clients.

- Waxing: Experienced in full body waxing and facial waxing, delivering smooth and flawless outcomes.

- Brow Laminations: Skilled in brow laminations to enhance and define brow appearance.

- Lash Extensions: Precision application of lash extensions for a striking and long-lasting look

-Skin Care and Skin Types: Completed comprehensive training in a wide range of facial modalities, gaining valuable hands-on experience and in-depth knowledge of products tailored to address diverse skin concerns. This foundational expertise enables the delivery of high-quality skincare services with a focus on client satisfaction and effective results.