Kayla Marshall
Indianapolis,IN
Summary
As a high-performing and effective Human Resource Professional, I am deeply passionate about workplace equity/sustainability and ensuring education rights and opportunities for all students. My expertise spans counseling, advocacy, employee relations, and talent sourcing. I prioritize fostering togetherness within organizations and driving influential change for positive impacts. My ultimate aim is to transition into a legal career as an attorney representing school corporations. In this role, I aspire to advocate for educational resources, provide legal support, promote diversity, equity, and awareness, and facilitate fiscal goals and organizational sustainability through strategic planning.
Overview
7
7
years of professional experience
Work History
Director of Human Resources and Operations
BELIEVE Schools
06.2024 - Current
- Develop comprehensive process for new hires and review new hire productivity, optimizing onboarding effectiveness.
- Utilize compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Devise hiring and recruitment policies for company.
- Create and actively implement forward-thinking initiatives to improve employee engagement.
- Structure compensation and benefits according to market conditions and budget demands.
- Facilitate successful policy implementation and enforcement to maintain legal and operational compliance.
- Enhance team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Maintain current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Oversee day-to-day operations to keep organization running smoothly while meeting business goals.
- Negotiate contracts and agreements to secure favorable terms and maximize profits.
- Reduce operational risks while organizing data to forecast performance trends.
- Recruit, hire, and train personnel, working to establish key internal functions and outline scope of positions for new organization.
- Train and guide team members to maintain high productivity and performance metrics.
- Oversee budgets, payroll, and accounts payable and receivable.
- Develop and oversaw yearly budgets and capital structure of company to determine best mix of debt, equity, and internal financing.
- Track cash flow and financial planning to analyze company's financial strengths and weaknesses and propose strategic directions.
Project Manager, Contract Service
MelanatED Leaders
08.2023 - Current
- Negotiate contracts with vendors and suppliers based on company objectives and budget constraints.
- Draft reports summarizing progress made on projects for review by executive leadership team.
- Collaborate closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Ensure compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Develope and maintained project plans, timelines, and budgets.
- Manage multiple projects with competing deadlines simultaneously.
- Communicate effectively with stakeholders to ensure project goals are met on time and within budget.
Operations Manager
Paramount School of Excellence
04.2023 - 05.2024
- Oversaw the maintenance, cleanliness, and safety of the school facilities.
- Coordinated repairs, renovations, and improvements as needed.
- Ensured compliance with health and safety regulations.
- Developed and manage the annual operating budget for non-academic areas.
- Monitored expenses and identify opportunities for cost-saving initiatives.
- Provided regular financial reports to the administration.
- Managed full-cycle human resources functions, including recruitment, onboarding, training, and performance evaluation.
- Developed and implement HR policies and procedures in compliance with legal requirements and best practices.
- Provided guidance and support to staff on HR-related matters.
- Collaborated with hiring managers to identify staffing needs and develop recruitment strategies.
- Sourced, screened, and interviewed candidates for various positions within the school.
- Facilitated the hiring process, including making job offers and negotiating employment terms.
- Provided administrative support to the building director, chief of operations, and vice president of human resources.
- Scheduled meetings, coordinate calendars, and manage correspondence.
- Prepared reports, presentations, and other documents as needed.
- Ensured compliance with all applicable laws, regulations, and accreditation standards.
- Kept abreast of regulation changes and implement necessary adjustments to policies and procedures.
- Coordinated audits and inspections as required.
- Identified and negotiate contracts with vendors for goods and services, such as janitorial, catering, and security services.
- Monitored vendor performance and address any issues or concerns.
- Optimized vendor relationships to ensure quality service and cost-effectiveness.
- Served as a liaison between the school and the local community, parents, and other stakeholders.
- Responded to inquiries, address concerns, and foster positive relationships with external partners.
- Organized community events and outreach programs to promote the school's mission and values.
Talent Specialist
Christel House Indianapolis
09.2021 - 04.2023
- Lead all recruitment and engagement efforts by providing strategic and innovative ideas, networking, and employee engagement efforts across the network of schools that I service, in order to recruit, retain, and engage staff and secure strong talent pipelines that will guarantee a competitive candidate pool over time
- Record and track all qualified applicants
- Host recruiting events
- Stay actively present and engaged on social media
- Built and tailored the ATS process
- Adjusted current onboarding system
- Lead all strategic planning sessions
- Connect with high-profile organizations to establish strong talent pipelines
- Build employee morale by consistently engaging in professional development series
- Create support groups for staff to aid with retention
- Actively participate in DEI conferences and planning
- Work alongside Principals and other leaders of the executive team in order to fulfill hiring needs and strategy
- Grant writing.
College and Career Guidance Counselor
GEO Next Generation High School
03.2020 - 08.2021
- Provided career guidance and counseling to students regarding their academic, personal, and professional goals.
- Oversaw the dual enrollment program and motivated scholars to take college courses and perform highly in their studies.
- Communicated with college partners for student opportunities.
- Facilitated workshops on job search strategies, including resume writing, interviewing techniques, and networking.
- Assisted in developing individualized career plans to help students identify their strengths and weaknesses.
- Monitored credit recovery program for deficient scholars.
- Maintained students' social and emotional needs.
- Provided resources to families and students.
- Program outreach to community partners and stakeholders.
- Enrollment/recruitment tracking via Salesforce and Enroll Indy.
- Transcribed Transcripts.
- Test Coordination.
- Graduation tracking and planning.
- Record auditing.
- Ran youth empowerment support groups.
- PSAT/SAT Test Prep.
- Career discovery programming.
Legal Intern
Chavis-Fisher Law Firm
05.2017 - 12.2020
- Assisted Attorney Natalie Chavis within her law practice and aided her in producing a documentary to raise awareness about children in the foster care system
- Updated client profiles
- Filed and organized case files
- Updated spreadsheet and legal log
- Conducted a film study.
Family Case Manager
KidsPeace Foster Care
06.2019 - 03.2020
- Worked directly with children who were in foster care to advocate for their social well-being and stability overall
- Provided resources to families
- Provided therapeutic services for needy children
- Advocated on the behalf of adolescents during team meetings and court hearings
- Conducted home visits and private investigations, including removals
- Audited and maintained the safety of confidential records
- New parent onboarding and training.
Retail Sales Associate
Kohl's
05.2017 - 10.2019
- Assisted customers, maintained the cleanliness of the store, and solicited credit applications
- Folded clothes
- Solicited credit applications
- Practiced strong customer service skills
- Answered questions pertaining to store merchandise
- Trained and onboarded new employees.
Education
Doctor of Jurisprudence -
Purdue University Global
05.2028
Master of Professional Studies, Human Resource Management -
University of Indianapolis
05.2021
Bachelor of Science, Social Work -
Indiana University
05.2019
Skills
- Employee Relations
- Diversity and Inclusion
- Recruitment and hiring
- Employee Retention
- Organizational Development
- Employee Onboarding
- Talent management
- Onboarding and Orientation
- Calendar Management
- Report Development
- Fiscal Planning
- Budget Management
- Payroll Management
Accomplishments
- Wrote a grant to enhance recruitment and talent activities. Awarded $25,000 in monetary funds. (Christel House Indianapolis)
- Created the network's first Affinity and New staff support group. (Christel House Indianapolis)
- Scored a 94% performance and effectiveness rating during the first year of employment. (Christel House Indianapolis)
- Increased company's diversity by 60% within the first year of employment (the highest that this network has seen in history). (Christel House Indianapolis)
- Partnered with 3 new university partners (HBCU and HSI affiliation). (Christel House Indianapolis)
- School enrollment total 135 students - highest number in the city 2020-2021 school year. (GEO Next Generation High School)
- Coached 38 scholars to become college ready, earned 144 credits within the first year. (GEO Next Generation High School)
- Recognized as the 'Teen All-Star' leader. (KidsPeace)
- Awarded employee of the month twice. (Kohl's)
- Trained HR staff to provide new employees with onboarding and training. (Kohl's)
- Graduated a year early (2016-2019). (Indiana University - Bloomington)
Affiliations
- American Association of School Personnel Administrators - AASPA (DEI Committee Member) Alpha Kappa Alpha Sorority Incorporated Indiana University Alumni Member Melanated Leaders New Life Worship Center Church Society for Human Resource Professionals - SHRM
- Alpha Kappa Alpha Sorority Incorporated
- Indiana University Alumni Member
- Melanated Leaders
- New Life Worship Center Church
- Society for Human Resource Professionals - SHRM
Timeline
Director of Human Resources and Operations
BELIEVE Schools
06.2024 - Current
Project Manager, Contract Service
MelanatED Leaders
08.2023 - Current
Operations Manager
Paramount School of Excellence
04.2023 - 05.2024
Talent Specialist
Christel House Indianapolis
09.2021 - 04.2023
College and Career Guidance Counselor
GEO Next Generation High School
03.2020 - 08.2021
Family Case Manager
KidsPeace Foster Care
06.2019 - 03.2020
Legal Intern
Chavis-Fisher Law Firm
05.2017 - 12.2020
Retail Sales Associate
Kohl's
05.2017 - 10.2019
Doctor of Jurisprudence -
Purdue University Global
Master of Professional Studies, Human Resource Management -
University of Indianapolis
Bachelor of Science, Social Work -
Indiana University
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