Kayla MCCORMICK
Portland,OR
Summary
Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.
Overview
4
4
years of professional experience
Work History
Cashier
House Of Pipes
Vancouver , Washington
06.2024 - Current
- Provided knowledgeable customer service, assisting with product selection, including glass pipes, vapes, and accessories.
- Processed transactions efficiently while ensuring compliance with age restriction laws.
- Maintained product displays, restocked inventory, and kept the store clean and organized.
- Stayed informed on industry trends to offer personalized recommendations, and enhance the customer experience.
Brand Ambassador
High Performance Homes
Vancouver , Washington
10.2023 - 04.2024
- Dynamic and results-driven brand ambassador with a proven track record in promoting exterior home remodel services through door-to-door canvassing.
- Utilized persuasive communication skills to engage homeowners, educate them on the benefits of exterior renovations, and secure appointments for consultations.
- Proficient in building rapport, overcoming objections, and meeting or exceeding appointment targets.
- Adept at representing the brand with professionalism, integrity, and enthusiasm, driving brand awareness and generating leads in the competitive home improvement industry.
Concessions Cashier
Regal Cinemas
Vancouver , Washington
02.2023 - 11.2023
- Customer-centric associate with proficiency in ticket sales, ushering, and concessions within a dynamic movie theater setting.
- Demonstrated ability to deliver outstanding customer service while efficiently handling various tasks, such as greeting guests, selling tickets, assisting with seating, and managing concessions.
- Skilled in upselling subscription services and food items to enhance revenue and customer experience. Proficient in operating Point of Sale (POS) systems to process transactions accurately and swiftly.
- A collaborative team member committed to upholding cleanliness, safety standards, and an overall positive atmosphere in the theater.
Team Leader
GoPuff
Portland , Oregon
01.2021 - 11.2021
- Dedicated warehouse team lead committed to safety, accuracy, and productivity. Expertise in ensuring team safety in a fast-paced warehouse environment while optimizing inventory accuracy.
- Provided valuable scheduling support to enhance team efficiency.
- Maintained accelerated order packing times, especially during peak seasons, to deliver exceptional customer service.
- Proficient troubleshooter, resolving technical malfunctions promptly to prevent delays in order processing.
- Selected to visit other warehouses in the area to improve organization and productivity, showcasing leadership and expertise in streamlining operations.
- Recognized for achieving the fastest packing time for four consecutive months, demonstrating exceptional speed and proficiency in warehouse management.
Education
Some College (No Degree) - Vetrinary Science
Clackamas Community College
Oregon City, ORSkills
- Inventory management
- Money handling
- Loyalty program promotion
- Complex problem-solving
- Product knowledge
- Customer service
- Team collaboration
Timeline
Cashier
House Of Pipes
06.2024 - Current
Brand Ambassador
High Performance Homes
10.2023 - 04.2024
Concessions Cashier
Regal Cinemas
02.2023 - 11.2023
Team Leader
GoPuff
01.2021 - 11.2021
Some College (No Degree) - Vetrinary Science
Clackamas Community College
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