Kayla McDaniel
Portland,OR
Summary
Operations and administrative professional with over 7 years of experience in supporting leadership and managing documentation systems in regulated environments. Expertise in financial oversight, process development, and training coordination, with a proven track record of maintaining regulatory compliance. Demonstrated ability to streamline administrative processes and analyze complex issues to develop effective solutions. Committed to fostering a positive work culture that emphasizes teamwork and drives goal achievement.
Overview
10
10
years of professional experience
Work History
Senior Catalog Specialist
Jane Technologies, Inc.
01.2022 - Current
- Maintained and audited large-scale digital records system (2M+ entries) to ensure accuracy, consistency, and compliance with multi-state regulatory standards.
- Tracked regulatory requirements across jurisdictions and updated records and internal processes to ensure compliance.
- Process high volumes of documentation daily while adhering to established quality control procedures and internal policies.
- Liaised between internal departments to identify discrepancies and coordinate resolutions, enhancing workflow efficiency.
- Develop, update, and organize standard operating procedures, reference materials, and internal documentation to support team alignment.
Director of Education / Account Manager
Pickaxe Labs, LLC (DBA: Cannabinder)
Seattle, WA
01.2019 - 01.2020
- Organized and maintained product and partner documentation to streamline daily operations.
- Developed client leads and cultivated relationships to establish a robust pipeline for SaaS sales in Washington state and California.
- Prepare training materials and facilitate all onboardings and training sessions, providing resources to partners for ongoing use within their businesses.
- Coordinate scheduling for CEO, brand partner onboardings, and training for retail partners.
- Managed CRM records and provided technical support to enhance partner engagement.
General Manager / Project Manager
Organic Liberty, LLC (DBA: Smoking Crow)
Bellingham, WA
01.2017 - 01.2019
- Manage P&L, including budgeting, vendor contracts, financial reporting, and purchasing oversight.
- Coordinate cross-functional efforts for new location launch, working with contractors, legal counsel, municipal staff, and external stakeholders.
- Led administrative and operational oversight for startup retail business, facilitating expansion into a second state.
- Drafted documentation, recorded official meeting minutes, and presented materials during city council proceedings to secure business licensing.
- Develop company-wide SOPs, compliance systems, and internal training frameworks.
- Oversee hiring strategy, onboarding systems, and ongoing staff development.
- Maintain organized electronic and physical records in accordance with state and county regulatory requirements.
- Coordinated in-house events and sales initiatives, enhancing revenue generation and improving customer retention.
General Manager
Western Bud
Bellingham, WA
01.2016 - 01.2017
- Lead day-to-day operations of retail startup, establishing foundational administrative and financial systems.
- Managed budgeting, vendor payments, and inventory oversight to maintain operational stability.
- Supported marketing, merchandising, and digital presence strategy in partnership with ownership.
- Built relationships with brand partners and community stakeholders to drive business growth.
- Coordinate hiring, onboarding, and team training initiatives.
- Develop employee handbook and standard operating procedures to standardize workflows.
Education
M.A. - Educational Technology
University of San Francisco
San Francisco, CA01.2023
B.A. - Linguistics, TESOL
Western Washington University
Bellingham, WA01.2017
A.A. - Journalism
Southwestern College
San Diego, CA01.2015
Skills
- Records management
- Regulatory compliance
- Standard operating procedure development
- Vendor and stakeholder communication
- Invoice processing and reconciliation
- Scheduling
- Learning and development
- Microsoft and Google Suite proficiency
- CRM and database systems
- Point of sale and e-commerce systems
- Administrative and executive support
- PC and Mac proficiency
Timeline
Senior Catalog Specialist
Jane Technologies, Inc.
01.2022 - Current
Director of Education / Account Manager
Pickaxe Labs, LLC (DBA: Cannabinder)
01.2019 - 01.2020
General Manager / Project Manager
Organic Liberty, LLC (DBA: Smoking Crow)
01.2017 - 01.2019
General Manager
Western Bud
01.2016 - 01.2017
M.A. - Educational Technology
University of San Francisco
B.A. - Linguistics, TESOL
Western Washington University
A.A. - Journalism
Southwestern College