Kayla M. Dockendorf

Detail-oriented individual with exceptional communication and project management skills as demonstrated throughout patient caseload management and productivity quotas. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing communication barriers, with focus on creating a strong central support for collaboration and supporting organization objectives.

• Documented and resolved PTA staff documentation errors which led to effective staff training sessions and decreased Blue Cross Blue Shield insurance denials.
• Collaborated with team of MD's, PA's, PT's, and nurses in the development of a specific Plan of Care for a severely complex patient resulting in optimal patient outcomes.
• Used Microsoft Excel to develop a tracking system for home-health patient frequencies and duration.

• Doctor of Physical Therapy - Licensed in the state of MN
• Certified Basic Life Support Provider, American Heart Association
• Level 1 Neuro-Developmental Treatment Certified, WA State
• Level 1 Trigger Point Dry Needling Certified, Evidence In Motion