Kayla Medina
Willingboro,NJ
Summary
Dedicated Receptionist with background in various office settings. Takes on multiple simultaneous task with excellent time management abilities and easily adapts to new concepts quickly. Looking to earn more experience in a professional environment and make new connections.
Overview
4
4
years of professional experience
Work History
Front Office Receptionist
Rafano & Wood P.C.
02.2020 - 06.2021
- Maintained clean reception area to promote positive, professional environment for clients.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Scheduled, coordinated and confirmed appointments and meetings.
- Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
- Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
Daycare Assistant Teacher
Rainbow Academy Daycare
06.2021 - 09.2021
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.
- Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Receptionist
We Level Up
01.2022 - 10.2022
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Maintained visitor log for entering and leaving facility for security purposes.
- Helped maintain office security by monitoring visitor access and issuing badges.
Warehouse Worker
Amazon
09.2023 - 05.2024
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
Education
Associate of Science - Occupational Therapy
Raritan Valley Community College
Somerville, NJ06.2026
Skills
- Appointment Scheduling
- Microsoft Office
- Problem-solving skills
- Organization skills
- Information Protection
- Telephone Etiquette
- Mail handling
Timeline
Warehouse Worker
Amazon
09.2023 - 05.2024
Receptionist
We Level Up
01.2022 - 10.2022
Daycare Assistant Teacher
Rainbow Academy Daycare
06.2021 - 09.2021
Front Office Receptionist
Rafano & Wood P.C.
02.2020 - 06.2021
Associate of Science - Occupational Therapy
Raritan Valley Community College
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