Kayla Metreger
Wonder Lake,IL
Summary
Compassionate Direct Support Professional with extensive experience at Pioneer Center for Human Services, skilled in behavior management and crisis intervention. Proven ability to enhance client independence and quality of life through personalized care plans and effective communication. Committed to maintaining safety and compliance while fostering positive social interactions among clients.
Experienced with providing comprehensive care and support to diverse client populations. Utilizes effective communication and interpersonal skills to foster positive relationships. Track record of maintaining safe and supportive environment tailored to individual needs.
Experienced support professional prepared for this role, bringing strong focus on team collaboration and achieving results. Skilled in providing personalized care, communication, and problem-solving. Known for flexibility and reliability, adapting to changing needs seamlessly. Proven ability to foster positive, supportive environment.
Well-rounded Personal Care Aide with 4 years assisting clients with various daily living needs at home. Talented at offering attentive care to patients by managing health needs, helping with personal grooming, carrying out light housekeeping and behavior management. Expert communicator when supporting patients' needs, documenting information and interacting with supervisors.
Overview
4
4
years of professional experience
Work History
Direct Support Professional
Pioneer Center for Human Services
06.2023 - Current
- Provided individualized support to clients with developmental disabilities, ensuring personal goals were met.
- Assisted in daily living activities, fostering independence and enhancing quality of life for residents.
- Implemented behavior intervention plans, promoting positive social interactions among clients.
- Collaborated with multidisciplinary teams to develop tailored care plans based on client needs.
- Documented client progress regularly, maintaining accurate records for compliance and review purposes.
- Monitored health and safety protocols, ensuring a safe environment for clients at all times.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Line Cook
Qdoba Mexican Grill - Wisconsin
10.2022 - 06.2023
- Prepared and assembled ingredients for menu items, ensuring freshness and quality standards.
- Operated cooking equipment, including grills and fryers, following safety protocols and guidelines.
- Collaborated with team members to maintain efficient kitchen workflows during peak hours.
- Monitored food inventory levels, assisting in stock replenishment to minimize shortages.
DSP
Pioneer Center for Human Services
10.2021 - 02.2022
- Supported individuals with daily living activities, enhancing independence and quality of life.
- Collaborated with interdisciplinary teams to develop personalized care plans for clients.
- Monitored client progress and adjusted support strategies to meet evolving needs effectively.
- Trained new staff on best practices for client care and organizational policies.
Education
High School Diploma -
Mchenry West
McHenry, IL06-2020
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Medication administration
- Behavioral management
- Client documentation
- Decision-making support
- Direct patient care
- Transportation
- ADL support
- Crisis management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Native or Bilingual
Timeline
Direct Support Professional
Pioneer Center for Human Services
06.2023 - Current
Line Cook
Qdoba Mexican Grill - Wisconsin
10.2022 - 06.2023
DSP
Pioneer Center for Human Services
10.2021 - 02.2022
High School Diploma -
Mchenry West