Summary
Overview
Work History
Education
Skills
Church Experience
References
Timeline
Generic

Kayla Middleton

Saint Louisville,OH

Summary

Adept at recordkeeping and providing exceptional customer service, I have successfully coordinated meetings and managed sensitive documents for The Peterson Companies. My expertise in streamlining inventory tracking and fostering strong relationships has significantly contributed to operational efficiency. Skilled in both bookkeeping and customer relations skills, I consistently achieve and exceed goals.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

The Peterson Companies
Pataskala, OH
02.2021 - Current
  • Coordinated and arranged meetings for top management.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Drafted various types of professional communication for management.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Oversaw invoice handling with Quick Books Online.
  • Performed bookkeeping tasks using Quick Books Online.
  • Updated contact lists regularly when changes occured in employee status or contact information.
  • Managed sensitive documents securely.
  • Scheduled appointments between clients and customers and internal staff members.

Retail Worker

American Eagle Outfitters, Inc
Heath, Ohio
11.2020 - 12.2020
  • Greeted customers, identified their needs and provided assistance with product selection.
  • Maintained an organized store environment by restocking shelves and organizing displays.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
  • Operated cash register to process payments from customers accurately and efficiently.

Convenience Store Clerk

The Village Market
Saint Louisville, OH
04.2020 - 09.2020
  • Greeted customers and answered questions about products or services.
  • Provided excellent customer service by addressing customer concerns in a timely manner.
  • Executed accurate cash, check, and credit card transactions through cash registers.
  • Stocked shelves with merchandise according to store layout guidelines.
  • Maintained cleanliness of the store, including sweeping, mopping, dusting, and organizing shelves.
  • Managed daily opening and closing procedures such as counting the contents of the cash register drawer at the start and end of shift.
  • Assembled subs, sandwiches, and deli items per guidelines.
  • Checked expiration dates on all perishable goods before stocking them on shelves.

Self Employed

Kayla Middleton
St. Louisville, Ohio
12.2016 - 04.2020
  • Specialized in identifying valuable collectibles.
  • Vendor at various second-hand stores and antique shops.
  • Evaluated market value based on historical data.
  • Gained expertise in profitable buying and selling.
  • Utilized Excel to streamline inventory tracking and price management.
  • Assisted in retail operations to reduce space rental costs.
  • Built strong connections with shop owners, vendors, and customers.

Education

High School Diploma -

Granville Christian Academy
Granville
06-2019

Skills

  • Efficient Bookkeeping Practices
  • Quick Books Online Proficient
  • Skilled in Drake Software Applications
  • Experienced in Redtail
  • Receptionist
  • Familiar with Microsoft and Google Forms

Church Experience

  • Participated in helping to organize youth events
  • Part of leadership involved being on the worship team for the main church, and the youth group
  • Volunteered for Operation Christmas Child

References

References available upon request.

Timeline

Administrative Assistant

The Peterson Companies
02.2021 - Current

Retail Worker

American Eagle Outfitters, Inc
11.2020 - 12.2020

Convenience Store Clerk

The Village Market
04.2020 - 09.2020

Self Employed

Kayla Middleton
12.2016 - 04.2020

High School Diploma -

Granville Christian Academy

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Kayla Middleton