Kayla Mikhayel
Edwardsville,IL
Summary
Professional with experience in the Restaurant Industry, the Service Industry, Early Childhood Education and Animal Care. Due to these experiences, I exhibit great care, sportsmanship, and am quick to aid and assist customers, families, and coworkers in whichever way possible. I am always open to new ideas and love expanding my skill set. I am a strong team collaborator focused on achieving high-quality results. Reliable, attentive, and equipped with excellent communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bay Attendant
Park North Golf Club
06.2025 - 12.2025
- Served food, drink and alcohol.
- Worked on Events team as a server assisting in hosting events up to one hundred people
- Took on busser and runner positions every shift.
- Cleaned and restocked items consistently.
- Maintained cleanliness and organization of bay area's to ensure workflow.
- Assisted in training new employees on proper bay attendant procedures and company expectations.
- Effective communication and collaboration during high-volume shifts.
- Participated in regular staff meetings to discuss areas of improvement and stay updated on developments.
- Received positive feedback from customers at the establishment consistently.
- Promoted a welcoming atmosphere, fostering strong relationships with returning customers.
- Used Toast POS system to process cash, credit and debit payments.
- Stayed calm under pressure on busy shifts and events.
- Helped coworkers at every opportunity.
Floor Staff Member
Edwardsville Children’s Museum
06.2018 - 08.2021
- Handled all front desk duties.
- Signed customers up for membership packages, seasonal programs and birthday parties.
- Worked parties from preparation to finish.
- Handled food drink during parties.
- Drove to several locations to be a part of events in the community.
- Facilitated engaging educational activities for children, promoting learning through play.
- Assisted in maintaining a clean and safe environment for visitors and staff.
- Collaborated with team members to enhance exhibits and visitor experience.
- Provided exceptional customer service.
- Monitored exhibit areas to ensure safety protocols and guidelines.
- Assisted with store opening and closing procedures.
- Supported coworkers during busy periods, fostering a productive work environment through teamwork.
Education
Bachelor of Science - Early Childhood Education
Southern Illinois University of Edwardsville
05.2023
Skills
- Customer service
- Teamwork and collaboration
- Sales techniques
- Safety protocol adherence
- Willingness to learn
- Problem-solving
- Honest and dependable
- Time management
- Excellent communication
- Customer satisfaction
- Goal driven
Accomplishments
- Obtained honor roll all four semesters of my college degree.
- Began my college career early.
Certification
- BASSETT Certified in Illinois
- Early Childhood Special Education Approval
Timeline
Bay Attendant
Park North Golf Club
06.2025 - 12.2025
Floor Staff Member
Edwardsville Children’s Museum
06.2018 - 08.2021
Bachelor of Science - Early Childhood Education
Southern Illinois University of Edwardsville
Education Experience
Student taught at four different schools, all different age ranges; daycare through first grade. I took over full responsibility as head teacher. I was both a General and Special Education teacher. I passed all teaching assessments with one hundred percent graded assessments and was specifically commended for my head role as a special education teacher. I adapted and took roles head on and came out successful with brand new skill sets and experiences. I am extremely passionate about children.
Animal Experience
I pet sit through Rover and have cared for all types of animals of all ages since 2015 including animals with extra health needs. Animal care is a huge passion of mine.