Kayla Miles
Rancho Murieta,California
Summary
Skilled team player with strong background in fast pace environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Dedicated to continuous improvement to keep everything running smoothly. Highly analytical and organized in addressing routine needs and managing unique circumstances. Motivated and friendly worker with a flexible schedule and willing to work weekends. Dependable and punctual with a clean driving record. Work collaboratively with team members and provide excellent customer service.
Overview
7
7
years of professional experience
Work History
Kennel Assistant
Megan Blackmer
Sutter Creek, California
10.2024 - 11.2025
- Walked and exercised dogs during owner absences.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Sanitized floors and other surfaces to provide sterile environment.
- Sprayed down and applied cleaning solutions to animal cages to remove waste and dirt.
- Prepared food to meet needs of animals under care with appropriate meals.
- Assisted with Restraint on Animals
- Collected and documented animal weight, size, physical condition and food intake.
- Cleaned and maintained kennels, holding areas and surgical rooms.
- Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
Team Member
CHRISTIAN Irizarry
Rancho Murieta, California
07.2023 - 10.2024
- Trained new team members on company procedures and protocols to foster smooth onboarding process and facilitate integration
- Demonstrated strong work ethic and reliability by consistently meeting or exceeding attendance and punctuality expectations
- Assisted kitchen by retrieving supplies, completing basic cleaning and helping with large orders
- Completed opening and closing checklists each day to keep team on-track and business ready for customers
- Handled cash with high skill and maintained accurate drawer counts with proper payment processing
- Used positivity and good conflict management skills to help resolve customers' complaints and concerns
- Resolved customer complaints, reviewed comments and implemented improvements
Intake Specialist Volunteer
Wildlife Care Association
North Sacramento, CA
09.2023 - 09.2024
- Maintained thorough records and produced detailed reports on client visits and histories
- Reported on services provided to each client in appropriate records and files
- Worked with clients to identify specific issues and potential support options
- Communicated appropriately and professionally with each client
- Explained importance of what different animals needed when infants
- Input information in computer about a new incoming animal and made sure it was correct
- Eager to learn about all new and different kinds of animals
Animal Care Nursery Volunteer
Wildlife Care Association
North Sacramento, CA
09.2023 - 09.2024
- Restocked supplies at work stations to help team members meet demands
- Collaborated with other team members to drive efficient operations
- Communicated and problem-solved operational problems on the spot.
- Adhered to health and safety regulations to promote a pleasant environment for customers and team members.
- Used positivity and good conflict management skills to help resolve customers' complaints and concerns.
- Engaged customers, built connections and maintained positive attitude
- Greeted customers and helped to create welcoming atmosphere
Cook Operator
KATHRYN WEAVER
Rancho Murieta, California
05.2019 - 06.2022
- Inspected food preparation and serving areas to enforce safe and sanitary food-handling practices
- Sanitized cutting boards, organized station shelves and distributed kitchen supplies to promote efficiency and order
- Operated kitchen grill and equipment in accordance with company and OSHA guidelines
- Followed established recipes and portion sizes to prepare menu items
- Cooked batch recipes and packaged prepared food for sale in cafe cases
- Fulfilled large-volume orders with expert command of grills, deep-fryers and griddles
- Reduced risk of food-borne illnesses with consistent cleaning and sanitization
Education
GED -
Cosumnes River College
Elk Grove, Ca12.2024
High School Diploma -
Pleasant Grove High School
Elk Grove, Ca05.2022
Skills
- Multi-Tasker
- Quick Learner
- Great Friendly Customer Service
- Able to assess stressful situations
- Communicate well with others
- Always help coworkers that may need it
- Eager to learn to have more knowledge about something
- Cooperative
- Help educate customers
- Strong Work Ethic
- Problem Solver
- Ability to think like a Leader
- Good Communication with others
Timeline
Kennel Assistant
Megan Blackmer
10.2024 - 11.2025
Intake Specialist Volunteer
Wildlife Care Association
09.2023 - 09.2024
Animal Care Nursery Volunteer
Wildlife Care Association
09.2023 - 09.2024
Team Member
CHRISTIAN Irizarry
07.2023 - 10.2024
Cook Operator
KATHRYN WEAVER
05.2019 - 06.2022
GED -
Cosumnes River College
High School Diploma -
Pleasant Grove High School
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