Microsoft Office Suite
Kayla Miles-Tillman
Hinesville,United States
Summary
Medical Administrative professional with 8 years of experience in administrative positions. Known for excellent interpersonal skills and deep knowledge of medical terminology.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Respiratory Therapist Supervisor
United States Army
08.2023 - 07.2024
- Managed daily operations of the Respiratory Therapy Department, emphasizing exceptional patient care
- Utilized Microsoft Office 365 Programs including Outlook, Teams, Word, Excel and PowerPoint to streamline administrative tasks through accurate data management and effective communication with the Respiratory Therapy Department
- Streamlined patient admissions process, resulting in reduced wait times and improved overall experience for patients and their families
- Processed physician referrals, optimized workflow and patient care through coordinating and scheduling patients for pulmonary function diagnostic testing
- Enhanced efficiency by utilizing the Military Health System Genesis to update and obtain medical records and patient information
- Served patients and families with outstanding customer service, by delivering compassionate care and attentively addressing their concerns
- Promoted an inclusive environment by effectively engaging with patients, families, and healthcare teams through open communication
- Efficiently prioritized tasks, managed workload demands and ensured timely completion of duties in a fast-paced clinical setting with little to no supervision
Respiratory Therapist
United States Army
06.2021 - 08.2023
- Delivered efficient respiratory care to diverse patient population, adhering to established protocols and standards for optimal outcomes and patient safety
- Performed assessments on patients with respiratory conditions, administering pulmonary function diagnostic tests and analyzing outcomes to develop tailored treatment plans
- Documented patient assessments, treatments, and outcomes in the Military Health System Genesis to ensure compliance with regulatory requirements and quality standards
- Managed and implemented various respiratory therapies and interventions, including oxygen therapy, aerosolized medication delivery, chest physiotherapy, and mechanical ventilation
- Worked collaboratively with physicians, nurses, and other allied health professionals to design customized care plans based on patient needs
- Educated and counseled patients and families on respiratory conditions, treatment options, self-care strategies, and lifestyle modifications
- Provided support during emergency situations by executing necessary procedures for airway management, resuscitation, and stabilization of critically ill or injured individuals under the supervision of ACLS guidelines
- Conducted in-service training and competency assessments for healthcare staff on respiratory care procedures, equipment operation, and infection control practices
Human Resources Specialist
United States Army
05.2018 - 06.2020
- Managed the unit operations and provided guidance to the management team regarding unit needs and concerns
- Utilized Microsoft Office 365 Programs to prepare and update Standard Operation Procedure memorandums, training materials, and reports
- Managed and maintained the unit's Digital Training Management System (DTMS)
- Facilitated forecasting and coordination of military education opportunities utilizing the Army Training Requirements and Resource System (ATRRS)
- Maintained accurate and current personnel records for 120 individuals in the Digital Training Management System (DTMS)
- Coordinated and conducted mandatory training for 120 personnel, ensuring compliance with Army regulations and standards
- Facilitated timely and efficient resolution of personnel conflicts and issues
- Conducted comprehensive reviews of personnel actions and recommended appropriate solutions
- Ensured compliance and effectiveness by staying informed about changes in Army training policies, procedures, regulations, and best practices
Avionics Mechanic
United States Army
10.2016 - 05.2018
- Maintained and repaired avionics systems for various helicopter models including UH-60, HH-60, and CH-47
- Enhanced aircraft avionics systems by conducting comprehensive inspections, effective troubleshooting, and efficient repairs adhering to established standards
- Collaborated with skilled technicians to identify and resolve intricate avionics problems promptly and effectively
- Performed functional testing and calibration of avionics systems to ensure optimal precision and accuracy
- Maintained accurate records of maintenance activities in compliance with Army regulations
Education
Bachelor of Arts - Business Administration
Columbia College
Fort Stewart, GA08.2026
Associate of Science - Health Sciences
Uniformed Services University
San Antonio, TX05.2021
Associate of Arts - Business Administration
American Public University System
Charles Town, WV08.2019
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Effective Communication
- Critical Thinking
- Adaptability
Military Service
United States Army – January 2016 - July 2024
Certification
- Advanced Cardiac Life Support, American Red Cross - 02/2023 - 02/2025
Militaryhonors
- Army Achievement Medal, May 2022, Awarded for exemplary performance and dedication as a member of the Color Guard
- Army Good Conduct Medal, January 2022, Awarded for exemplary behavior, efficiency, and fidelity in active federal military service
- Army Commendation Medal, November 2019, Awarded for meritorious service as the Human Resources Specialist during deployment to Afghanistan
- Humanitarian Service Medal, November 2017, Awarded for distinguished service as a member of the Defense Chemical, Biological, Radiological, Nuclear Response Force (DCRF) during disaster relief efforts for Hurricane Harvey and Hurricane Maria
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Timeline
Respiratory Therapist Supervisor
United States Army
08.2023 - 07.2024
Respiratory Therapist
United States Army
06.2021 - 08.2023
Human Resources Specialist
United States Army
05.2018 - 06.2020
Avionics Mechanic
United States Army
10.2016 - 05.2018
Bachelor of Arts - Business Administration
Columbia College
Associate of Science - Health Sciences
Uniformed Services University
Associate of Arts - Business Administration
American Public University System
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